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Customer Service Specialist
Location:
Montgomery, IL
Description:
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! This addition to our team is specifically to service our afternoon, evening and weekend callers who need service and assistance. • Mon - Fri 4 pm to 8 pm• Sat - 7 am - 4:30 pm• Sun - 2 hrs for customer response and appointment setting.• Flexible schedule - We can accept all or partial coverage of these days. Responsibilities: • Regularly meet with sales lead to receive the newest service and product knowledge• Keep track of customer accounts and make updates with new account information as necessary• Identify common customer issues and bring them to the attention of the team• Respond to customer inquiries, product and service questions, and customer complaints• Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed Qualifications: • Must possess exemplary interpersonal skills, communication skills, and active listening skills• Experience working in a customer-oriented atmosphere• High school diploma, G.E.D. or equivalent Compensation: $40,000 - $60,000 yearly About Company: A family company with a single owner that tries to find the best talent, to provide the best service to our community. It is hard work with great people, But we make a difference in our customers' homes, our communities, and we do it for our loved ones.
Company:
BDK Door Company
Posted:
January 1 on WizeHire
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More About this Listing: Customer Service Specialist
Customer Service Specialist is a Customer Service Customer Service Representative Job at BDK Door Company located in Montgomery IL. Find other listings like Customer Service Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Specialist is a Customer Service Customer Service Representative Job at BDK Door Company located in Montgomery IL. Find other listings like Customer Service Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.