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Communications & Customer Experience Internship (PAID)
Location:
Solana Beach, CA
Description:
Rally Enterprises is seeking a Communications & Customer Experience Intern. Rally is building a leading sports, recreation, and educational organization that empowers growth, confidence, and transformative experiences for our campers and team members through our award-winning summer camp and sports programs. The Rally family of companies currently includes operations for professional sports teams (San Francisco Giants & San Diego Padres) as well as for children interested in sports, games, and other enrichment activities through our Rally Camps programming. Responsibilities: Be part of a team of seasonal interns that deliver best-in-class communications and customer service to our camp families. Responsible for receiving and responding to incoming customer service and enrollment inquiries for all of our camp brands (San Francisco Giants, San Diego Padres, Rally Camps, & more). Answer parent questions and assist parents with enrolling via our camp management system Make proactive phone calls to camp families to ensure accounts are updated and to provide "wow" moments of customer experience in helping them prepare for camp Assist in camp marketing production and execution via social media, mass emails, and other mediums- helping establish and maintain a consistent brand voice Produce reports, process payments, and conduct reconciliations to ensure accounts and processes remain current at all times Troubleshoot issues that customers encounter to solve their problems. Coordinate with third-party software vendors, as necessary, to make adjustments that make customer experience smoother Work on projects relating to each customer's experience, and simplifying processes. Qualifications: Availability to work 7:30-3:30 Monday-Thursday (In Office In Solana Beach), and one weekend day (Possibly Remote) Experience in the sports + recreation industry Comfort and confidence in speaking with customers via phone You're a team player with a "no task is below me" approach You enjoy working in a fast-paced and ever-changing environment Exceptional communication skills, both written and verbal Rigorous attention to detail and highly organized Strong command of Google Suite (Gmail, Google Calendar, Drive, Docs) Benefits: Hybrid work from home schedule available 80% In office, 20% remote Tickets to San Diego Padres home games Office snacks and occasional lunches Hours: 20-40 hours per week through August 19th, with immediate start date available, May 1st at the latest. Compensation: $18/hr
Company:
Rally Camps
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Communications & Customer Experience Internship (PAID)
Communications & Customer Experience Internship (PAID) is a Jobs Intern Job at Rally Camps located in Solana Beach CA. Find other listings like Communications & Customer Experience Internship (PAID) by searching Oodle for Jobs Intern Jobs.
Communications & Customer Experience Internship (PAID) is a Jobs Intern Job at Rally Camps located in Solana Beach CA. Find other listings like Communications & Customer Experience Internship (PAID) by searching Oodle for Jobs Intern Jobs.