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Purchasing/Customer Service
Location:
Bartonville, IL
Description:
Company Mission: To be the premier employer for individuals with disabilities. Title: Purchasing/Customer Service Brief Description: Compiles requests for materials, prepares purchase orders, keeps track of purchases and supplies, and handles inquiries about orders. Insures that materials are on hand to complete orders for shipment. Essential Duties and Responsibilities: Compiles information and records to prepare sales orders for customers. Updates computer system with orders being placed and scheduling changes to ensure accurate records are maintained of all scheduled sales activity. Confirms customer purchase order. Works with scheduling and production to determine any potential delays in shipments to customers. Works with customers to block or change schedules due to material shortages, or production delays. Maintains regular correspondence with customers via phone and email. Ensures that information found on sales orders is accurate. Compiles information and records to prepare purchase orders for procurement of material. Updates computer system with orders being placed to ensure accurate records are maintained of all purchasing activity. Emails copies of purchase orders to suppliers. Determines material requirements based on data found on gross requirements reports, material requirements report, vendor reports, and on-hand inventory levels. Maintains regular correspondence with suppliers via phone and email. Ensures that information found on purchase orders is accurate. Places orders and follows up to ensure material is delivered to the right place at the right time. Compares prices listed on purchase orders to list of current prices to ensure that the amount being charged is correct. Prepares quotes for new products and customer services. Maintains files of active sales orders, customer purchase orders, quotes, and confirmation letters. Maintains files of active orders, purchase orders, and confirmation letters. Maintains vendor master files. Ensures that copies of all paperwork are given to the appropriate person. Keeps track of all orders and determines the cause of any delay. Answers questions from customers and suppliers and resolves any problems that arise. Verifies arrangement and specifications of purchase requests. Plans ahead for any changes in schedules that may arise. Ensures that orders are firm before shipment. Reviews engineering changes and insures product compatibility, including all changes posted on EPIX. Refers questions to supervisor when necessary. Other duties as assigned. Secondary Responsibilities: Archives schedule changes and makes note of dates on archived paperwork. Follows up with suppliers on re-quotes and pricing issues. Files all paperwork in the master file. ISO related tasks. Greets patrons in a friendly manner as they enter the building and answers incoming phone calls as needed. Special projects as necessary. Work Conditions: Must be willing to work 40 hours per week. All work done primarily in an office environment. Knowledge, Skills, and Abilities: Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping. Knowledge of basic mathematical functions and basic calculator functions. Skill to use a personal computer and various software packages including Microsoft Word, Microsoft Excel, and SAGE. Basic data entry and/or word processing skills. Ability to establish and maintain an effective working relationship with coworkers, vendors, and the public. Ability to understand and interpret customer orders and create purchase orders. Ability to establish priorities, work independently, organize and proceed with objectives with minimal supervision. Ability to pay attention to detail. Ability to use basic office equipment including printer, fax machine, and copy machine. Ability to communicate both orally and in writing. Education/Experience: Associates degree in Accounting or similar experience. 6 months experience working in an office environment. Background in purchasing procedures and/or customer service.
Company:
Peoria Production Shop
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Purchasing/Customer Service
Purchasing/Customer Service is a Customer Service Customer Service Representative Job at Peoria Production Shop located in Bartonville IL. Find other listings like Purchasing/Customer Service by searching Oodle for Customer Service Customer Service Representative Jobs.
Purchasing/Customer Service is a Customer Service Customer Service Representative Job at Peoria Production Shop located in Bartonville IL. Find other listings like Purchasing/Customer Service by searching Oodle for Customer Service Customer Service Representative Jobs.