This listing was posted on ApplicantPro.
Help Desk Tier II
Location:
Dayton, OH
Description:
Job Title: Help Desk Tier II Employment: Full Time Location: Dayton, Ohio Targeted Start Date: May 2023 Benefits: JYG offers exceptional benefits, including Medical/Dental/Vision, short and long-term disability, life insurance, paid vacation, paid holidays, 401(k) and semi-monthly direct deposit. Requirements: High School Equivalency Reliable transportation Customer Support Centric Essential Job Functions and Responsibilities: Provide Technical Support for Dayton Public Schools within a Call Center/Field Tech Environment Identifies, investigates, and resolves user problems with computer software and hardware Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns Consults with users to determine steps and procedures taken to identify and resolve the problem Applies knowledge of computer software, hardware, and procedures to solve problems Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions Collaborates with other staff to research and resolve problems Collaborates with programmers to explain errors and/or recommend modifications in programs Arranges service by software or hardware vendors to repair or replace defective products Maintains knowledge of technology innovations and trends Performs other related duties as assigned Must be able to provide proof of US Citizenship Must be able to pass a background screening JYG Innovations is committed to hiring and retaining a diverse workforce. JYG Innovations is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color, creed, sex, national origin, religion, age, disability, pregnancy or veteran status. We welcome the employment of women, minorities, veterans and individuals with disabilities in our workforce. If you are in need of special assistance, please contact our Human Resources Department. Interested parties may view our Affirmative Action Plan for Veterans and Individuals with Disabilities by contacting the Human Resources Department. JYG Innovations participates in E-Verify.
Company:
Jyg Innovations
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Help Desk Tier II
Help Desk Tier II is a Customer Service Help Desk Job at Jyg Innovations located in Dayton OH. Find other listings like Help Desk Tier II by searching Oodle for Customer Service Help Desk Jobs.
Help Desk Tier II is a Customer Service Help Desk Job at Jyg Innovations located in Dayton OH. Find other listings like Help Desk Tier II by searching Oodle for Customer Service Help Desk Jobs.