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Hospitality Specialist | Hospitality Specialist in Job Job at Families and Youth in Las Cruces NM 1

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Hospitality Specialist

Location:
Las Cruces, NM
Description:

Hospitality Specialist Families and Youth Innovations Plus is hiring a full-time Hospitality Specialist The Hospitality Specialist provides LVP center support as the primary host, front desk attendant, customer service agent, and administrative support person. As the key greeter of staff, participants, families, and the community, this position is responsible for providing a safe, warm, welcoming, and affirming experience at the La Vida Project Center. Additionally, this role facilitates and coordinates all 'hospitality' services for this division, as well as, provides other support and functions to include, but not limited to, watering plants, cleaning of the cafe/service area(s), meeting set-up, etc. Responsibilities: Greet guests, field/manage their inquiries and direct them to the appropriate person according to their needs. Provide exceptional customer service to all scheduled and walk-in appointments Process correspondence to other agencies, staff and clients in accordance with the policies and procedures related to confidentiality. Input verified information pertaining to intake and appointment scheduling into appropriate fields of the computer database and EMR-BEAR. Verify information collected from clients and other sources for accuracy and completeness. Receipt and distribute incoming and outgoing mail Perform clerical and administrative support duties as necessary Perform host and event coordination functions Manage division/center calendar and building use requests (reservations) Provides some 'light cleaning' tasks as assigned Assist in the coordination or provision of transportation for division program participants when needed May be required to occasionally travel and/or work division overnight events Qualifications: High School Graduate 2 + years' experience as a receptionist in a professional setting Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel) Proven ability to handle stress and work under pressure Self-starter, organized, able to follow written and verbal instructions Must pass a CYFD Criminal Records Check CPR/First Aid (Training will be provided) CPI (Training will be provided)
Company:
Families And Youth
Posted:
December 26 2023 on ApplicantPro
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Hospitality Specialist is a Jobs Hospitality Specialist Job at Families and Youth located in Las Cruces NM. Find other listings like Hospitality Specialist by searching Oodle for Jobs Hospitality Specialist Jobs.