This listing was posted on ApplicantPro.
Customer Service Representative
Location:
Valdosta, GA
Description:
Job Description The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Outsource Logistics on every shipment. Providing excellent customer service is essential in this position. Customer Service, industry experience, and some college coursework are preferred but not required. Duties and Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as required by customers. Excellent multitasking skills within their workspace as well as computer software programs. Be a professional representative of our company that other employees look up to. Job Requirements: High-quality written and verbal communication skills Ability to adapt to changes in the work environment Accurate and able to produce quality work Dependability Problem solver Ability to work in teams and be open to others' views Show respect toward others with cultural differences Quality decision making Qualifications Education/Experience Minimum high school diploma required. Some college preferred but not required. Previous customer service or call center experience is required. Logistics experience is preferred but not required. Mathematical Skills: Ability to calculate in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, Order processing systems, and Microsoft software. Experience with WMS systems (Camelot and Navis) are preferred.
Company:
Outsource Logistics
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Outsource Logistics located in Valdosta GA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Outsource Logistics located in Valdosta GA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.