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Network Technician
Location:
Norco, CA
Description:
The candidate is responsible for managing installations and repairs for network systems. Their duties include responding to maintenance requests regarding system defects and other issues, troubleshooting problems with network systems by running tests and maintaining inventory for network hardware. The contractor shall look at the daily ticket log, and take corrective action to resolve each customer ticket within 24 hours or elevate ticket as needed. The contractor shall ensure that all network components are operational, and take corrective action to resolve issues with proper government approval. The contractor shall ensure that all network systems are updated with the latest patches, and install patches as required by government lead. Candidate responsibilities include: Monitor and respond quickly and effectively to requests received through the help desk. Respond to customer queries in person, by phone, via email, the ticketing system, or via remote support Provide networking assistance and support for incoming concerns and issues related to networking systems, software and hardware Maintain daily performance of network systems Work through the problem-solving process with employees, empowering them to do the same in the future Run diagnostic problems to resolve problems Must have at least 2 years of experience in an enterprise network level environment using CISCO routers, switches, ISE and ASA firewalls. Must have one (or more) of the following Cisco (OEM) IT certifications: Cisco Certified Network Associate (CCNA) Enterprise Cisco Certified Support Technician (CCST) Networking Must have an Information Assurance Technician (IAT) Level II such as a Security + CE certification which will meet the 8570.01M CSWF Requirements.
Company:
Kros-Wise
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Network Technician
Network Technician is a Technology Network Technician Job at Kros-Wise located in Norco CA. Find other listings like Network Technician by searching Oodle for Technology Network Technician Jobs.
Network Technician is a Technology Network Technician Job at Kros-Wise located in Norco CA. Find other listings like Network Technician by searching Oodle for Technology Network Technician Jobs.