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Customer Service Representative
Location:
Phoenix, AZ
Description:
Hawaii Mainland Administrators, LLC is a privately held, national Healthcare company which provides a broad range of development, management and information services. Full time employment has career growth opportunities, life insurance, paid Holidays, PTO and many more great benefits.Hawaii Mainland Administrators, LLC ( HMA, LLC ) is seeking a full time Customer Service Representative for our Tempe, AZ location. The prospective candidate will need excellent oral and written communications. They should have the ability to maintain a courteous and professional demeanor while working under pressure and the ability to work independently and as part of a team. HCFA and UB claims processing knowledge with excellent data entry and 10-key. Knowledge of ICD/CPT/HCPCS coding medical terminology very helpful. Bilingual a +plus Hourly position with 401(k), paid Holidays and excellent company paid benefits. EOESubmit resume and wage requirements to [XXXX@hmatpa.com] or fax to 866-293-XXXX. Education Required High School Diploma or Equivalent Experience Required Customer Service experience with Healthcare background preferred Job Purpose Provide Customer Service to all members, providers, clients and brokers with all aspects of benefits, eligibility and claim status inquires in accordance with plan documents, policy and procedures, and administrative guidelines. Main Duties and Responsibilities Quote benefits, eligibility and claim status accurately and timely to all callers Document all calls in members notes Return voice messages, emails and written inquiries Resolve any customer service issues Answering inbound calls and providing excellent customer service Assure quality customer service to all customers Provide superior customer service with all customer interactions
Company:
Hawaii Mainland Administrators
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Hawaii Mainland Administrators located in Phoenix AZ. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Hawaii Mainland Administrators located in Phoenix AZ. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.