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Guest Services Liaison
Location:
Rochester, MN
Description:
JOB TITLE: Guest Service Representative (Non-Exempt Employee) DEPARTMENT NAME: OVERALL RESPONSIBILITIES To assists our guests efficiently, courteously, and professionally in all Front Office related functions. WORKING RELATIONSHIPS Reports to: Guest Service Supervisor Supervises: None Interfaces with: Guests, vendors, and associates PRIMARY JOB DUTIES Register guests and assign rooms, accommodating special requests whenever possible. Check guests out efficiently. Assist in pre-registration and blocking of reservations when necessary. Comply with unit cash handling, credit, and check cashing policies and procedures. Complete daily checklist tasks. Audit group guest accounts to ensure that postings to these accounts are in accordance with sales contract. May be required to do laundry during shift May be required to drive the hotel shuttle van during shift Keep front desk area clean and presentable for guests Practice positive guest relations by demonstrating Western states Lodging & Management hospitality and service standards. Be knowledgeable of all brand specific front desk requirements and current promotions Front Desk Clerk Job Description Be knowledgeable and capable of operating current brand property management system. Other duties as assigned by your supervisor JOB QUALIFICATIONS Ability to verbally communicate effectively with guests and co-workers.Some exposure to cleaning chemicalsProlonged periods of standing and/or walkingSmile and provide a pleasant place for our guestsComputer skills are a plus OSHA OCCUPATIONAL EXPOSURE CATEGORY After careful analysis, it has been determined that this position falls into the OSHA Occupational Exposure Category ____ and requires the following protective equipment to be worn by anyone filling this position: Gloves, and eye protection.I have read and agree that the contents of this job description accurately reflect what is expected of me in my current position.___________________________________________________ _________________Associate's Signature Date Associate's Printed Name _________________________________________________ ___________________ Immediate Supervisor's Signature Date Job Posted by ApplicantPro
Company:
Staybridge/Even Rochester
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Guest Services Liaison
Guest Services Liaison is a Customer Service Guest Services Liaison Job at Staybridge/Even Rochester located in Rochester MN. Find other listings like Guest Services Liaison by searching Oodle for Customer Service Guest Services Liaison Jobs.
Guest Services Liaison is a Customer Service Guest Services Liaison Job at Staybridge/Even Rochester located in Rochester MN. Find other listings like Guest Services Liaison by searching Oodle for Customer Service Guest Services Liaison Jobs.