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Automotive Service Advisor / Customer Service Representative
Location:
Pasadena, CA
Description:
Bimmer PhD Motorsports is currently hiring for a full-time Automotive Service Advisor / Customer Service Representative to schedule appointments, assist clients, and manage inventory for our BMW specialty shop in the Pasadena, CA area. This auto service position earns a competitive wage of $16 - $24 per hour , with the potential for future bonus incentives. In addition to competitive pay and our supportive culture , we offer our Automotive Service Advisors / Customer Service Representatives the following benefits and perks: 401(k) PTO (paid time off) Retirement plan Paid holidays Vacation time Paid training opportunities Weekly lunch meetings Free breakfast on Fridays Paid day off on your birthday Team-building events Employee discount So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! If you would like to join our auto service team, just fill out our initial mobile-friendly online application . We hope to meet you soon! DAY-TO-DAY This auto service position typically works Monday - Friday from 8 am - 5 pm . As an Automotive Service Advisor / Customer Service Representative, your friendly personality and professional demeanor set the tone for all our customer interactions. Whether over the phone or in person, you greet each client warmly and listen carefully as they explain the issues they're experiencing with their BMW or MINI. An excellent communicator, you serve as a liaison between customers and technicians, making notes and writing up repair orders. You access digital inspection records and provide reports for customers to review. You're able to explain the service recommendations and cost estimates, competently communicating the value of preventative maintenance and timely repairs. As someone who is both honest and persuasive, you are effective at converting estimates into sales. Our clients and staff appreciate your organizational skills and attention to detail as you book appointments and manage the work schedule. Additionally, you order and return BMW and MINI parts, efficiently managing the inventory to ensure jobs are completed on time. You keep customers in the loop throughout the repair process, providing updates and contacting them when their vehicle is ready for pickup. You love helping people each day, and you feel great knowing that our clients and technicians value your efforts ! ABOUT BIMMER PHD MOTORSPORTS At Bimmer PhD Motorsports in Pasadena, we take pride in being radically different than other repair centers! Staffed with a team of skilled BMW and MINI enthusiasts, we approach each job with passion. Whether the vehicle is new, old, or a modified performance racer, we have the knowledge and experience to perform top-quality maintenance and repairs. We also provide accessory and performance upgrades, including sound systems, cameras, lowering kits, and exhaust systems. Our values of trust, transparency, and accountability are at the heart of all we do, and our commitment to providing first-rate service keeps our clients coming back. We realize that we owe our success to the dedication of our hardworking staff. We hold true to our company values as we take accountability for the well-being of our team members and establish relationships built on trust. To show our appreciation, we offer our employees excellent perks , a great work-life balance , and a team-oriented environment . Come see why we love to work at Bimmer PhD Motorsports! OUR IDEAL AUTOMOTIVE SERVICE ADVISOR / CUSTOMER SERVICE REPRESENTATIVE Trustworthy - always honest and performs work with integrity Friendly - provides outstanding customer service that is always respectful Sales-focused - ambitiously strives to sell our auto services to customers Team player - works well with others If this sounds like you, keep reading about this amazing opportunity to gain valuable auto service experience!! REQUIREMENTS FOR AN AUTOMOTIVE SERVICE ADVISOR / CUSTOMER SERVICE REPRESENTATIVE Computer literate with the ability to type Valid driver's license with a good driving record Ability to stand for the duration of the shift If you meet the above requirements, we need you. Apply today to join our BMW specialty shop as an Automotive Service Advisor / Customer Service Representative! Location: 91106 Job Posted by ApplicantPro
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More About this Listing: Automotive Service Advisor / Customer Service Representative
Automotive Service Advisor / Customer Service Representative is a Customer Service Customer Service Representative Job at Bimmer PHD Motorsports located in Pasadena CA. Find other listings like Automotive Service Advisor / Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Automotive Service Advisor / Customer Service Representative is a Customer Service Customer Service Representative Job at Bimmer PHD Motorsports located in Pasadena CA. Find other listings like Automotive Service Advisor / Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.