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Kitchen Team Member
Location:
Silver Spring, MD
Description:
Thank you for your interest in becoming a Kitchen Crew member at Ben Yehuda Pizza. We understand that the market is competitive and wanted to provide you with further insight into what this role entails. As a Kitchen Crew Member your day-to-day consists of four main tasks: Order Fulfillment Food Prep Quality Control Cleaning & Side Work It's our goal to make our customers lives easier through pizza. Your #1 responsibility every day is to help us execute this vision by making their Ben Yehuda experience as simple as possible. This may sound easy, but it involves a lot of work through, what we call, a swan mentality. Swans are always swimming so gracefully, or so it seems. But under the water they're paddling like hell. We try to give the same appearance. To the customers we're working gracefully. Calmly taking their orders, answering their questions and delivering their pizzas, in a clean and organized environment. Sometimes customers make this easy for you, they know their order and it's a quick in and out transaction. Other times they may have questions, allergy concerns, or are just looking for recommendations. Every now and then there may be a complaint, but if we're doing our job correctly, we can head this off before the problem ever makes it to the customer. It also means cleaning (lots of it) and other side jobs. A clean facility is calming and relaxing to our customers. A messy environment is confusing and stressful (not easy!). Side jobs help the restaurant run smoothly, making this easier for your future self and coworkers. Side jobs include (but are not limited to) taking inventory, ordering, and storing supplies, folding boxes, doing prep work, and generally helping other team members as needed. Side jobs are the general responsibility of the team, but in following our core value of Extreme ownership (keep reading!) they should be treated as individual responsibilities. This may seem like a lot, but you won't be alone. We will give you all the training you need to be successful. If you have any suggestions for how we can make you more successful we would love to hear them! We're always looking for ways to improve! We have 3 core values that help our Rock Star team members separate us from the competition The first is EXTREME OWNERSHIP. We believe that we have control over our environment. This means that if you need something to be successful, you ask for it, you don't wait for it to magically appear. Additionally, if you see that something needs to be done, or a customer brings an issue to your attention, you own it and get it done, or make it right. If it's beyond your ability you make sure that it's delegated to someone who can get it done and follow up to make sure it's been completed. The second is BEING 51% OF EVERY RELATIONSHIP. Always aim to give more than you get. It means going the extra mile for our customers and for our team, it means taking initiative and helping others out before they ask. It also means making sure that your work is done quickly and thoroughly, so that you have time to help others and don't need help yourself. The final core value is to always LEVEL UP. Always work on your craft and gain knowledge. Try to be smarter, better and faster. Improve on the skills you've learned and try to learn new ones so you can better serve our customers and our team. You'll have 3-4 weeks of training, where you will learn the ins and outs of how the restaurant operates. While that won't be enough time to teach you everything (as a company we're still learning new things every day!) it will put you well on your way to your path of success. A typical day may start by preparing the store for opening. This includes cutting veggies, shredding cheese, and making any catering orders that we may have for the day. We also get a head start on the lunch rush, by preparing some of the pizzas before we open. If time allows you can get a head start on side work, such as organizing the stock room and making space for the days' supply shipments. Throughout the day you'll be running the dirty dishes through the machine. But we have a high-powered dishwasher that makes this a breeze. Shortly before opening you'll start making some slice pies and getting in rhythm for the lunch rush. We're not typically very busy during lunch, so you will frequently find yourself working solo at this time. We'll give you all the training and tools you need to make this possible! When we open, you can expect to fulfill orders by make pizzas, salads, French fries, mozzarella sticks, and any other items our customer's order. During lunch it's critical that we get these orders out as quickly as possible as people rush around to school and meetings. Remember to give every item a 2 nd look to ensure it meets our quality standards! Between orders you can finish any prep work that hasn't been completed. You'll usually have time to eat a slice or two (did we mention that you'll eat free while you're on shift?) when the rush stars to die down. After lunch we'll focus on side jobs and, since we're typically busier during dinner, we'll start gearing up for the evening. We'll catch up on dishes, replace empty containers, fold boxes, and start preparing the pizzas (but not too early that they aren't still fresh at dinner!). During dinner you'll usually be working with a larger crew of 2-3 people, and you will coordinate roles amongst yourselves. Stretching, topping, oven, and fryer and the typical roles. Depending on the day one of you may be assigned to making dough. This could be done any time of the day, but we generally do it in the evenings. Towards the end of the rush it's time to start closing. Empty food containers get washed, surfaces and cleaned and sanitized, trash will be taken out, etc, etc. Don't wory, we have plenty of check lists to make sure that closing is done properly. At the end of most days, you should feel a little tired but satisfied. You will have helped many families enjoy the awesomeness that is pizza! Many parents will have benefited from having an easy meal to serve their children, children will have smiles on their faces because, well, pizza! Students will have had a piece of comfort food as a break from their studies, and busy businesspeople will have enjoyed a quick slice while they go about their busy schedules. And all that will have happened, because of YOU! We hope this letter has helped to explain what your day-to-day would look like as a Cashier at Ben Yehuda Pizza. While there is much more that was not touched upon, we wanted to give you a general idea of what to expect. If this sounds interesting because you love pizza, gain energy by serving others, have a high attention to detail, enjoy being part of a great team, are always looking to learn and grow, and get satisfaction over giving more than you receive then you more than likely have what it takes to be an ALL STAR, ROCK STAR, A-Player Cashier and we would love to add you to our team.
Company:
Ben Yehuda Pizza
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Kitchen Team Member
Kitchen Team Member is a Jobs Team Member Job at Ben Yehuda Pizza located in Silver Spring MD. Find other listings like Kitchen Team Member by searching Oodle for Jobs Team Member Jobs.
Kitchen Team Member is a Jobs Team Member Job at Ben Yehuda Pizza located in Silver Spring MD. Find other listings like Kitchen Team Member by searching Oodle for Jobs Team Member Jobs.