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Customer Support Representative
Location:
Syracuse, NY
Description:
Customer Service Representative Position Summary This position is an entry level position responsible for processing requests for information from prospective customers, generating sales quotations and order acknowledgements upon receipt of formal purchase orders. Essential Duties and Responsibilities Provides timely and accurate information to incoming customer order status and product knowledge requests. Processes customer orders/changes according to established department policies and procedures. Works closely with the accounting department on clearing and processing letters of credit (LOC) payments. Provides timely feedback regarding customer concerns. Performs export compliance screenings according to Cryomech policies. Reviews purchase orders, contracts, and terms and conditions. Other duties may be assigned. Qualifications and Education Requirements High School diploma/GED with six months to one year related experience and/or training; Associates degree or equivalent from two-year college or technical school preferred; or equivalent combination of education and experience. Bilingual abilities are a plus. Employee Benefits Cryomech offers a generous benefits package including health, dental, vision, 401K, long and short-term disability, life, training, tuition reimbursement , and Paid Time Off (PTO). This role does not offer sponsorship for work authorization. Cryomech is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic. You will receive a confirmation email after you submit the first part of the application. If you do not receive an email, please check your spam folder. Job Posted by ApplicantPro
Company:
Cryomech Bluefors
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Support Representative
Customer Support Representative is a Customer Service Customer Support Specialist Job at Cryomech Bluefors located in Syracuse NY. Find other listings like Customer Support Representative by searching Oodle for Customer Service Customer Support Specialist Jobs.
Customer Support Representative is a Customer Service Customer Support Specialist Job at Cryomech Bluefors located in Syracuse NY. Find other listings like Customer Support Representative by searching Oodle for Customer Service Customer Support Specialist Jobs.