This listing was posted on ApplicantPro.
Customer Service Representative
Location:
Waltham, MA
Description:
Objective At US Environmental, customer service is the heart of our product and what distinguishes us from the competition. We pride ourselves on being responsive and creative. CSR's must be friendly, diplomatic and organized. They are expected to work with our clients, as well as other associates throughout our organization, to ensure that orders are filled accurately and in a timely manner. We are in search of a motivated team player with a positive attitude and enthusiasm to learn about our equipment including specifications, applications and maintenance. Essential Responsibilities Description Answer incoming calls and communicate with clients and associates regarding questions, orders and/or forwarding calls to the appropriate department. Input and print new orders, make changes that may include include cancelations, additions, subtractions, transfers and stop rentals. Enter orders into our operating software Alert IMS. Communicate any essential or vital information to our technical, sales, purchasing and delivery/shipping teams via appropriate communication protocols; including face-to-face discussions, inter-office phone calls, email or video conferencing. Follow-up with clients to provide information or solicit needed documents, order confirmations, quotes or other essential information. Facilitate inter-office transfer of equipment. Assist inventory and accounting associates in making sure inventory transactions are being recorded accurately. Perform all reasonably assigned tasks. Frequency Daily Daily Daily Daily Daily Daily Weekly / Monthly When requested Qualifications & Requirements High school diploma Excellent verbal and written communication skills Familiarity with Microsoft Office products: Word, Excel, and Outlook Preferred Experience, Skills & Abilities Customer Service experience Experience with and/or enthusiasm to learn about environmental technology and applications Job Information Reports To: Customer Service Manager (Office Manager)(Site Director) Position Type: Nonexempt Full-time / part-time Fulltime Travel Required: Up to 1 5 days per year Level / Salary Range: $18 - $20/hr. Level Entry level This position is part of our flexible work team. All flexible work team members must be willing to receive cross-training and be able to perform the essential tasks of other flexible work team positions when reasonably requested. US Environmental is an Equal Opportunity Employer, drug free workplace, and ADA Compliant.
Company:
U.S. Environmental Rental
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at U.S. Environmental Rental located in Waltham MA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at U.S. Environmental Rental located in Waltham MA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.