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Universal Banker
Location:
York, PA
Description:
Traditions Bank , serving South Central Pennsylvania and headquartered in York, PA, is looking to hire a full-time Universal Banker at the Susquehanna Trail location. Are you someone that likes to form real relationships with customers and provide them with an exquisite experience? Can you cross sell products and services? Would you like to join an organization that values respect? If so, please read on.This universal banking position earns $21-24/hour (negotiable), dependent upon experience. We also offer an abundant benefit program which includes health insurance (medical, dental, vision) on the 1st of the month after 30 days, a health savings account (HSA), 401(k) with company match and profit-sharing, life insurance, short- and long-term disability, Paid Time Off (PTO), and more! Traditions Bank also offers Volunteer Time Off (VTO) to support our associates who are active in their local communities.Traditions Bank greatly values the people who take care of our clients. We believe every associate is capable of doing great things, which is why we challenge them to think beyond their job description, expand their skills, and grow careers they can truly be proud of. We make it a priority to develop each and every associate who wants to develop their career. QUALIFICATIONS FOR A UNIVERSAL BANKER High school diploma or equivalent is required. Three years of banking experience in relationship management and the ability to analyze customer needs and match appropriate products is preferred. Must currently have or be able to secure and maintain a registration ID number with the Nationwide Mortgage Licensing System (NMLS). Strong knowledge of Microsoft Office (Outlook, Word, Excel) as well as core operating systems. Consumer lending experience preferred. Excellent verbal and written communications skills as well as presentation skills. Must be able to establish rapport when handling customers in person or on the phone. Strong ability to apply independent judgment and discretion. Analytical and problem-solving skills required. Strong attention to detail. Requires a high level of tact and integrity due to the regular exposure to confidential data. Must have excellent time management, organizational, and follow-up skills. Ability to work individually as well as a member of a team. A DAY IN THE LIFE OF A UNIVERSAL BANKER Maintains a thorough knowledge and understanding of the bank's products and services along with related features and benefits. Refers and sells deposit and loan products as appropriate based on the customer's needs; develops written proposals when appropriate. Initiates actions to expand current client relationships and proactively develops new relationships. Proactively gathers and records customer data to use in current and future relationship building (profiling). Thoroughly understands the bank's primary target markets and bases proactive sales behaviors on developing these relationships using all the tools provided. Identifies referral opportunities for mortgages, investment management, merchant cards, small business credits, and credit card products. Actively participates in branch relationship building, service, and motivational programs. Responsible for processing customer transactions in an accurate, efficient, and customer focused manner. Applies bank policies and procedures to ensure compliance. Follows the Traditions Bank sales process, including greeting customers promptly and delivering exquisite, responsive service. Answers and screens phone calls. Resolves customer complaints in a professional and courteous manner and uses these opportunities to identify additional needs. Handles routine customer account maintenance and other servicing issues. Answers general questions and routine research requests. Maintains an active prospect list and initiates outreach contacts to build relationships. Keeps branch staff informed about new client relationships and provides relationship-building assistance. Assists with routine administrative duties for the branch. Participates in the training and mentoring of newly hired Universal Bankers. Builds brand awareness by providing exquisite and responsive customer service. Contributes to the team effort by performing other duties as assigned. The ability to recognize and value the diversity of Traditions Bank associates, clients, and business partners is essential. This associate demonstrates personal behaviors exemplary of the Core Values of Traditions Bank. WORK SCHEDULE FOR A UNIVERSAL BANKER This full-time, non-exempt Universal Banker position, works a typical schedule of 9am - 5pm, Monday - Friday, 9am - 12pm Saturday (varies). READY TO JOIN OUR FRIENDLY, CARING TEAM? Apply easily through our careers website: www.traditions.bank/careers Location: 17404
Company:
Traditions Bank
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Universal Banker
Universal Banker is a Banking Jobs Universal Banker Job at Traditions Bank located in York PA. Find other listings like Universal Banker by searching Oodle for Banking Jobs Universal Banker Jobs.
Universal Banker is a Banking Jobs Universal Banker Job at Traditions Bank located in York PA. Find other listings like Universal Banker by searching Oodle for Banking Jobs Universal Banker Jobs.