This listing was posted on ApplicantPro.
Utility Assistance Specialist
Location:
Saint Clair, MO
Description:
Jefferson Franklin Community Action Corporation (JFCAC) was established in 1965 under the Economic Opportunity Act of 1964. We are a not-for-profit agency working to improve our communities by creating strong partnerships with those willing to help us address the causes and conditions of poverty in both Jefferson and Franklin Counties. JFCAC is part of a nationwide network of Community Action Agencies committed to the war on poverty through innovative programs adapted to address our communities' specific needs. JFCAC offers a wide variety of programs designed to empower families and improve the quality of life for those living in the crisis of poverty. This position will process different types of utility assistance applications and assist clients with any questions they may have. We offer an excellent benefit package and a 4 day work week! This is a perfect job if you want long weekends to spend with friends and family. JOB SUMMARY: The Utility Assistance Specialist provides both direct and indirect customer service to applicants for the promotion and processing of utility assistance applications. The Specialist ensures that the application completion, documentation, verification and filing processes adhere to all compliance regulations set forth by the Missouri Department of Social Services and/or Missouri Department of Natural Resources. This is a fast paced position requiring professional, courteous, and effective communication with clients, staff, volunteers, partner agencies, and the general public. MAJOR TASKS : The Utility Assistance Specialist will have a good understanding of the Utility Assistance Program policies and procedures to be able to accurately determine eligibility, process applications and pledge crisis funds. The Utility Assistance Specialist will p rioritize applications and provide immediate emergency assistance to clients in a crisis or life-threatening situation. The Utility Assistance Specialist will c oordinate with other utility service providers on transferred applications. The Utility Assistance Specialist m aintains strong working relationships with agency vendors, develop agreements and request bids as needed. The Utility Assistance Specialist m aintains records and reports relating to program utilization, and other information system requirements according to agency/program guidelines. The Utility Assistance Specialist refers customers to community resources and other organizations as needed; The Utility Assistance Specialist provides excellent customer service to program participants and accurately respond to inquiries about the program; Conduct community outreach to provide services to underserved populations by participating in community events, meetings, collaborating with other social service agencies and community partners and developing advertising materials as time and funds allow; EDUCATION AND EXPERIENCE REQUIREMENTS; High School Diploma or equivalent required, College degree in related field preferred. Experience in related field such as working with elderly, disabled, and/or low-income individuals preferred. Benefits: Paid Sick Time Paid Vacation Time Paid Holidays Health, Vision, Dental & Life insurance Employer Match 403B Pension plan Employee Assistance Program Awesome Co-Workers! Job Posted by ApplicantPro
Company:
Jefferson Franklin Community Action
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Utility Assistance Specialist
Utility Assistance Specialist is a Production Utility Assistance Specialist Job at Jefferson Franklin Community Action located in Saint Clair MO. Find other listings like Utility Assistance Specialist by searching Oodle for Production Utility Assistance Specialist Jobs.
Utility Assistance Specialist is a Production Utility Assistance Specialist Job at Jefferson Franklin Community Action located in Saint Clair MO. Find other listings like Utility Assistance Specialist by searching Oodle for Production Utility Assistance Specialist Jobs.