Service Coordinator

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Service Coordinator

Location:

Pendleton, OR

Description:

Service Coordinator SALARY: $4,497.00/ Month - Plus Excellent Benefits CLOSING: Open Until Filled DEPARTMENT: CDDP WORK LOCATION: This is NOT a remote position and work will be fully onsite. Description: The Services Coordinator coordinates and provides services to people with intellectual/developmental disabilities through case management and coordination of services. Service coordination includes identifying, assessing, collaborating, and monitoring the delivery of services and support required by persons with intellectual/developmental disabilities and their families to ensure health and safety, personal choice, and community inclusion as outlined in OAR 411.320, 411.415, and 411.425. GENERAL/ORGANIZATIONAL These competencies need to be demonstrated by everyone within the department: Integrity : Act with honesty and honor without compromising the truth, as well as do the right thing even when no one else is around. Accountability : Acknowledge and assume responsibility for our actions and decisions, as well as evaluate and be evaluated on performance and behavior that you are responsible for. Empowerment : Encourage and support all people to take the initiative and give their best, as well as promote an environment that encourages all people to lead and make decisions. Quality/Compliance : Achieving a standard of excellence with our work processes and outcomes, honoring Umatilla County policies and all regulatory requirements; Customer focus : Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer rather than our department or the County; Communication : Balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed; Collegiality : Being helpful, respectful, and approachable and team oriented, building strong working relationships and a positive work environment; Initiative : Taking ownership of our work, doing what is needed without being asked, following through; Efficiency : Planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do things; Coachable : Being receptive to feedback, willing to learn, embracing continuous improvement; SKILLS/ABILITIES G i ve f ull a tt e nti o n t o w h a t oth e r p e opl e a r e sa yin g and tak e th e tim e t o u n der s ta n d th e poin ts bein g ma de , a s kin g qu es tion s a s a ppr o pri ate a nd not int er rupti ng a t inapp r op r iat e tim es . B e a wa r e of ot h ers ' r eac tions a nd und e r s t a nd wh y th ey r e a c t a s th ey do . Tal k e f f e cti ve l y to o th e r s to c onvey information. Pr e s e nt in fo rm at i o n ve rball y, factually, and logically. Re s olve co n f l ic t s an d effect i ve l y d ea l with up se t o r a n gry p eo pl e in crises . Use lo g ic an d r easo nin g t o id e nti fy th e s tre ng t hs a n d we a k ne sses o f a lt e r na ti v e so lu ti on s, c onclu s i o n s, o r problem approaches . Un d e r sta n d new information's implications for curr e nt a nd f u t ur e pr o bl em - s ol v in g and decision-making . Id e nti fy c ompl ex pr o ble ms, a n a l yze in f orm at ion, a nd ev a lu a te r es ult s to choo se th e b e st s olution and strategies for implementation. Re v ie w relat e d in f or m a t ion t o de ve lop and evaluat e option s a n d impl e m e nt so lu t ion s . C on s id e r t h e re l a ti ve cos t s a n d b e nef i t s o f poten t i a l a cti o n s t o choo s e t h e m ost a ppropri a t e one . E nt e r , re c ord , st o re, a nd ma int a in in f orm at ion in written and electronic formats . Pre p are c l ea r a nd co nci se n ar r at i v e s , w r i tt en repor t s, a nd docu me nt a tion . Appl y re g ul a tion s , p o li c i es, and proc e dures to all s D eve l o p s pecific g o a l s a nd plan s t o pri o r i ti z e , or ganize and a ccomplish wo rk . M onit or a nd r ev i ew in fo rmation fr o m materi a l s , eve nt s, or the e n v ir o nment to detect or a ss e ss pr o blem Ob se r ve , r e c e i ve, a nd o th erw i se o bt a i n in f orm at ion f r o m a ll r e l eva nt so ur Develop and maintain constructive and cooperative working relationships with community agencies and others o v e r tim e . Identify in fo r ma tio n b y c a t eg orizin g , estim a tin g , r ecog ni z in g diff e r e nc es a nd s imil a riti es, a nd d e t ec ti ng c h anges i n c ir c u mstan c e s or eve nt s . Abl e t o d e m o n s tr a t e th e compet e ncie s re quir e d b y OAR and compli a nc e with DD Pro gra m , U m a tilla C ount y p o li cy, a nd proc e dur es . Able to travel to meetings, training, and conferences within Umatilla County and the State of Oregon. Must participate in 20 hours per year of State of Oregon-sponsored training or other training in the areas of intellectual or developmental disabilities. Must demonstrate the ability to act on personal initiative using sound judgment. EDUCATION/EXPERIENCE Must know the public service system for developmental disabilities services in Oregon and at least: A bachelor's degree in behavioral or social science, or a closely related field; or A bachelor's degree in any field and one year of human service-related experience, such as work assisting individuals and groups with issues such as economic disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies or housing; or An associate degree in behavior science, social science, or a closely related field and two years of human services-related experience, such as work assisting individuals and groups with issues such as economic disadvantages, employment, abuse, and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies or housing; or Three years of experience working specifically with individuals/families identified as intellectually or developmentally disabled or an agency/provider who provides services directly to IDD individuals. And A valid Driver's license. Ability to pass a pre-employment drug screening. Ability to pass local and state background checks. Ability to demonstrate adherence to COVID vaccination requirements. * This position under State of Oregon mandates is required to provide proof of full COVID-19 vaccination or have an approved medical or religious exception as a qualification of employment. * Use of Umatilla County application is MANDATORY and must be submitted via our online portal at https://umatilla.casellehire.com/job . Anyone who qualifies for Veterans' Preference in Public Employment provided for in OAR 839-006-XXXX; please include proper certification (OAR 839-006-XXXX) with your application. Any applicant with a disability who needs reasonable accommodation in any step of the application or hiring process to assist or to demonstrate qualifications or to perform the essential functions of the job for which the applicant is applying should inform the Human Resources Department. Umatilla County provides employment opportunity to all qualified employees and applicants, without unlawful regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran's status or any other status protected by applicable Federal, Oregon, or Local Law. AN EQUAL OPPORTUNITY EMPLOYER

Company:

Umatilla County

Posted:

December 26 2023 on ApplicantPro

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Service Coordinator | Service Coordinator in Customer Service Job at Umatilla County in Pendleton 1

Service Coordinator

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