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Administrative Assistant/Customer Service Representative
Location:
Elk Grove Village, IL
Description:
ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE REPRESENTATIVE Are you an energetic, friendly individual looking for a full-time job in an office environment? Do you do your best work under pressure simultaneously handling several things at once? Do you enjoy communicating with people and providing administrative support? Are you a planner and a doer? If you share our passion for working together to provide customers with high performance solutions, and have what it takes to optimize our office activities, then Demgy Chicago is the company for you. We will invest in your success by providing a management team that is supportive, communicative and committed to your success. About this position: We are looking for an administrative assistant/customer service representative with strong communication skills, exceptional attention to detail and a talent for organization. Your job would be to ensure that the day-to-day requirements of the office are being met, while also providing a great business-to-business customer experience by focusing on relationship-building with our customers and working with the production and sales teams to meet customer needs. About DEMGY Chicago, LLC We are a premier custom injection molder and mold builder operating in the Chicago area since 1970. Our team is focused on providing metal replacement solutions using high performance polymers and composites. We are a U.S. division of DEMGY Group (formerly Dedienne Multiplasturgy in Normandy France) We serve the Aerospace, Medical, and Industrial Equipment industries Our work environment is collaborative and friendly Our facility has a team of 40 people We are committed to training and developing our employees This role offers a competitive compensation and benefits package. Our employees' well-being is important to us, so we offer more than just a paycheck. Secure your Future: 401(k) with weekly company match Secure your Peace of Mind: Personal/Sick leave benefits accrue weekly, and do not expire at year end Secure your Health: Medical and Dental Insurance with Platinum, Gold and Silver Options Enjoy your Free Time: 9 paid Holidays annually, plus paid Vacation benefits that accrue weekly and do not expire at year end Interested? Apply at https://demgychicago.prevueaps.com/jobs/253461-20591.html Education and Qualifications Minimum Education requirement: High School Diploma or Associate's Degree Friendly, professional manner Detail oriented and well-organized Positive work ethic; both dependable and resourceful Commitment to accuracy and quality of work Superior communication skills, both verbal and written Ability to maintain organized work environment, multi-task effectively Good data management and time management skills Proficient in computer applications, particularly Microsoft Word, Excel, and Power Point Job Responsibilities Responsible for the customer service function Perform customer service functions, including order entry, order maintenance, and communication with customers regarding order status, pricing, etc Answer customer questions regarding order status, pricing, availability, shipping details, etc. Access customer portals for order information and to confirm orders Provide status updates to customers on orders Complete customer invoicing Interface with production department on order requirements Coordinate priorities with the production team Complete shipping paperwork for international orders as needed Responsible for the day-to-day activities of the office Reception, directing phone calls, programming phone system Maintain office files, both physical and electronic Data entry for system updates Print documentation as needed for production (work orders, preventive maintenance, etc.) Provide administrative support for company activities Enter cash receipts Enter Accounts payable invoices (vendor invoices) Contact customers to collect on past due invoices Assist Management Personnel in day-to-day activities or as directed by Supervisor Interested? Apply at https://demgychicago.prevueaps.com/jobs/253461-20591.html
Company:
Demgy Chicago
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Administrative Assistant/Customer Service Representative
Administrative Assistant/Customer Service Representative is a Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Job at Demgy Chicago located in Elk Grove Village IL. Find other listings like Administrative Assistant/Customer Service Representative by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Jobs.
Administrative Assistant/Customer Service Representative is a Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Job at Demgy Chicago located in Elk Grove Village IL. Find other listings like Administrative Assistant/Customer Service Representative by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Jobs.