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Dock Operations Staff | Dock Operations Staff in Customer Service Job at Freedom Boat Club of Wilm1

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Dock Operations Staff

Location:
Surf City, NC
Description:

DOCK OPERATIONS STAFF JOB ANNOUNCEMENT: Love working outside? Love the water? Love boating? Freedom Boat Club is the nation's oldest and largest private member boat club. Join Freedom Boat Club as a dock operations team member and enjoy working around boats and boaters! We are looking for a dynamic individual to handle boat reservations, assist club members on and off the boats, and clean and prepare boats for the next member as they return from a day on the water. DUTIES INCLUDE BUT ARE NOT LIMITED TO: Greet members in a friendly, upbeat, courteous and professional manner Drive boats between storage slips and fuel dock Assist members in boarding / un-boarding boats with emphasis on safety Check-in and Check-out members using a handheld computer tablet Perform check of equipment on board (Life vests, Anchor, Dock Lines, etc.) Check-in members returning with boats and receive fuel payment on handheld tablet Familiarize yourself with local waters to provide basic chart guidance to members Fuel boats at marina fuel dock Clean boats and stage equipment for the next member outings Deep clean boats as scheduled Assist members with docking boats Weekend/Holiday shifts required QUALIFICATIONS: Must be at least 18 years old Experience in or around boats is preferred Familiarity with local waters is preferred Physical ability to lift / carry up to 50lbs Physical ability to board and un-board boats dozens of times per day Physical ability to clean boats regularly using handle mounted brush Frequent kneeling / stooping to clean interior of boat compartments Vision adequate to read / manipulate hand-held computer tablets in bright sunlight Ability to maintain a calm, positive attitude during periods of high activity Highly effective communications skills and friendly customer service is a must Must be a self-motivated and capable of working unsupervised High attention to detail Maintain safe and clean work area Always operate with an emphasis on member and guest hospitality Use "clean as you go" method when performing your work duties. Adhere to all safety policies Maintain a cooperative, team attitude in working with supervisors and fellow employees Maintain a positive attitude toward the dock and the jobs being performed Must pass a background check and drug screening Possess a valid driver's license and have a good driving record High school diploma (or equivalent) Core Focus At Freedom Boat Club of Wilmington our core focus is: Creating lifelong memories through hassle-free boating. Core Values The foundational values of Freedom Boat Club of Wilmington are embedded in the structure of the organization. These represent the minimum expectations established by the organization's founding leadership. Uncompromising Integrity. While integrity is woven throughout the fabric of each core value, it is the foundation on which our organization has been built. We are unapologetically loyal, dependable, honest, and exercise good judgement and respect in all that we do. It is often through our mistakes that we progress. When we are wrong, we own it and strive to always make it right. Sparking Joy and Delight. We strive to create unexpected positive feelings associated with the Freedom Boat Club experience by rolling out the red carpet for every member reservation. We capitalize on opportunities to bring joy to our teammates and the docks. Our staff go above and beyond to anticipate the needs and exceed the expectations of our members by removing barriers and facilitating hassle-free boating. I Have the Helm! We understand that it can be easy to get lost in the multitude of factors that cannot be controlled in boating. At Freedom Boat Club of Wilmington, we are innovative and flexible problem-solvers. Accountability is the backbone of our organization, empowering us to be solution-focused advocates for our team and members. Carry the Cooler. We tackle the challenging and time-consuming tasks that can prevent our members from getting on the water. Much like a person tasked with carrying the family cooler from the car to the beach, our work can lack glamour. Our tasks can be heavy and may slap us in the knees. Whether we do it alone or with a teammate, we "carry the cooler" so our members can get on the water. Once the job is done, we have fun! An energized and engaged team is our greatest aspiration.
Company:
Freedom Boat Club Of Wilmington
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Dock Operations Staff
Dock Operations Staff is a Customer Service Dock Operations Staff Job at Freedom Boat Club of Wilmington located in Surf City NC. Find other listings like Dock Operations Staff by searching Oodle for Customer Service Dock Operations Staff Jobs.