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Quick Lane Tire and Auto Service Writer
Location:
Birmingham, AL
Description:
Initiates automotive services and repairs by ascertaining performance problems and services requested; developing estimates; writing repair orders; maintaining customer rapport and records. Automotive Service Writer / Advisor Job Duties: Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation if needed. Maintains automotive records by recording problems and corrective actions planned. Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management Job Benefits: (for full-time employees) Medical, Dental and Vision insurance (60 day waiting period) Life Insurance paid by the company (60 day waiting period) Paid Vacation (1 week after 1 year of continued employment; 2 weeks after 3 years of continued employment) 401(k) retirement plan (6 month waiting period) 5-day work week
Company:
Stivers Ford
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Quick Lane Tire and Auto Service Writer
Quick Lane Tire and Auto Service Writer is a Media, Journalism & Newspaper Jobs Writer Job at Stivers Ford located in Birmingham AL. Find other listings like Quick Lane Tire and Auto Service Writer by searching Oodle for Media, Journalism & Newspaper Jobs Writer Jobs.
Quick Lane Tire and Auto Service Writer is a Media, Journalism & Newspaper Jobs Writer Job at Stivers Ford located in Birmingham AL. Find other listings like Quick Lane Tire and Auto Service Writer by searching Oodle for Media, Journalism & Newspaper Jobs Writer Jobs.