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Part Time Member Service Rep II (Branch Operations) | Part Time Member Service Rep in Customer Ser1

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Part Time Member Service Rep II (Branch Operations)

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Location:
Midland, MI
Description:

Jolt Credit Union is seeking a Part time Member Service Representative II (Branch Operations) at our Saginaw Road branch in Midland. Are you passionate about providing friendly and accurate service? Are you happy to inform members about products and services that will benefit them? If you're ready to give it all you've got, every day and everywhere, it's time you join the Jolt Credit Union Team! At Jolt, we're member focused and community active. Energetic, motivated, empathetic, and community service-oriented people will be the best equipped to join our vibrant organization. We truly believe that each employee makes a significant contribution to our success. If you enjoy working in a fast-paced environment, have a craving to help others and are committed to promoting camaraderie in a team atmosphere, we enthusiastically invite you to join the Jolt Credit Union team. What's in it for you? We value our own, believing in building careers, not just filling jobs. If you value what we value, we'll do our best to support you and help you succeed. Why wouldn't we? Are you always ready to explore what's behind the next door? If so, we invite you to discover what Jolt Credit Union has to offer you. We offer: 401k with matching Teladoc telemedicine Dependent Care Flexible Spending Account Employee Assistance Program Employee Wellness Program with quarterly bonus incentives About this position: This is a part time position and hours will average 24 - 28 per week between Mon & Sat. Customer service experience is a must; credit union/bank, teller, cash handling and sales experience also required. Account opening experience a plus. Incentives are earned based on referrals. The Member Service Rep II is primarily responsible for the following: Deliver service to both members and coworkers that is in alignment with our Service Promise: "Giving it All We've Got, Every Day and Everywhere" Credit union product promotion and recommendations Maintain cash drawer throughout the day Processing deposits, loan payments, VISA payments, and other types of payments Disbursing account withdrawals and cashing checks Process other transactions relative to accounts, credit cards, loans, etc. Issuing Cashier's checks Cashing U.S. Savings Bonds Responding to member inquiries (interest rates, account balances, etc.) Assisting with balancing branch, Vault, ATM, etc. Assist members with online & mobile banking. Process Account Modifications (name/address/passwords) Add and delete products and joint account owners Set up auto transfers for members Assist members with opening accounts, including Money Market, Super Saver, Kasasa Saver accounts, Kasasa Checking, Checking, and Teen Debit accounts. Close member accounts Open, close, disburse, and process contributions for IRAs. Conduct new member onboarding weekly calls. Process credit pay transactions. May assist with training of new employees. A successful Member Service Rep II will also possess the following skills and abilities: Able to maintain a high degree of confidentiality High degree of accuracy Personable, conscientious, patient, and confident The ability to lift up to 50 pounds, stand for long periods of time or move from sitting to standing frequently The ability to enter data using a keyboard, type, perform basic calculations, and count cash with accuracy Possess good alertness, concentration and memory Possess excellent verbal and written communication skills, problem solving ability, judgment, and comprehension Job Posted by ApplicantPro
Company:
Jolt Credit Union
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Part Time Member Service Rep II (Branch Operations)
Part Time Member Service Rep II (Branch Operations) is a Customer Service Part Time Member Service Rep Job at Jolt Credit Union located in Midland MI. Find other listings like Part Time Member Service Rep II (Branch Operations) by searching Oodle for Customer Service Part Time Member Service Rep Jobs.