Concierge Poker & California Games (Bilingual Mandarin)

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Concierge Poker & California Games (Bilingual Mandarin)

Location:

Bell Gardens, CA

Description:

Concierge Gaming Bilingual (Mandarin): Fluency in speaking, reading and writing Mandarin language into English required. JOB SUMMARY: Qualified individual for Concierge Gaming (Bilingual: Mandarin) will assist guest with any need for translation/interpreting in the casino floor. Acts as liaison between guests and Gaming staff, keeps customers informed about promotions and Advertising/Marketing programs by performing the following duties. ESSENTIAL DUTIES & RESPONSIBILITIES: Responsible for listening to, understanding, and translating spoken or written statements from Mandarin to English language. Reproduce statements in another language for unique listening or reading audience. Hosting Special Events and functions where translation in Mandarin is needed. Answers a high volume of calls or inquiries with an appropriate, cheerful, and helpful greeting. Facilitates customer concerns and directs them to the appropriate person or assists them through the proper channels. Maintains current information regarding promotions throughout the casino. May need to perform data entry for player tracking, rewards system, and marketing promotions as needed while entering data for marketing promotions. Maintain positive customer relations at all times. Anticipate customers' needs, respond promptly, and acknowledge all customers at all times. Must be available on call and to work overtime when necessary. Must be available to work all shifts as needed. Perform other duties as assigned. EDUCATION / EXPERIENCE: No experience required other than a jovial/friendly and enthusiastic personality. Two-three years casino, hospitality and/or marketing experience and/or training; or equivalent combination of education and experience. Computer literacy a must. ***MUST BE 21 YEARS OF AGE*** EEO/AA/Minority/Female/Disability/Veteran Employer Job Posted by ApplicantPro

Company:

Parkwest Bicycle Casino

Posted:

December 26 2023 on ApplicantPro

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Concierge Poker & California Games (Bilingual Mandarin) | Concierge Poker California in Job Jo1

Concierge Poker & California Games (Bilingual Mandarin)

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