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F/T Outreach Receptionist/Advocate- Bilingual Preferred
Location:
Tampa, FL
Description:
Must be Bilingual (English/Spanish Speaking) I. Summary of the main function/purpose of the position: Provides empowerment-based advocacy, safety planning, supportive counseling, crisis intervention and service management to Outreach participants. Provides information, referrals, and counseling to participants. Provide crisis intervention and referral services to phone callers. II. Principal duties/responsibilities: Greets Outreach participants and agency Schedules participants with advocates. Informs Spring advocates and other on-site partners when participants arrive. Answers Outreach phone and provides safety planning, information, referral, and links/schedules for services. Maintains the neat appearance of the waiting rooms, conference room, and break room. Responsible for placing, picking up and stocking outreach's supply Responsible for copy machine running smoothly ordering supplies and parts when Assists with setting up groups and Responsible for making files for intakes. Assists with statistical reporting for the Assists with data entry for funders. Meets with participants to assist with Injunction for Protection paperwork. Will process Injunction for Protection paperwork into the Clerk's system. Schedules intakes with Outreach participants for advocates. Works with individual participants to assess the lethality of the situation and develop a safety Assesses the participant's individual strengths and needs, identifies strengths and challenges present, offers options and assists the participants in selecting from the options available. Coordinates services with appropriate community resources and refers participants and children to necessary support services. Has a comprehensive understanding of the dynamics of domestic violence, service programs, and confidentiality and privilege Attends agency meetings and all other meetings as assigned Refers participants to community resources and other organizations based on the participants needs. Service management and documentation meets FCADV program Provides on-going safety planning with Assists participants with arranging for transportation and directions to Maintains participant files and ensures data is entered into ALICE immediately after all participant Maintains written records required for statistical Compiles statistical information of services rendered and submits monthly. Completes intake documents and Completes and reports all assessment tools required by Consults with supervisor on a regular basis, regarding all agency, participant, and service management Facilitates group(s), as assigned Assists with training and managing of new volunteers and interns, as assigned. Occasional duties or projects which may be performed at irregular intervals: Facilitates weekly support groups Assists with community presentations and Assists with data collection for research and/or scholarly Performs other related duties as III. Accountability: Areas in which the position is accountable/responsible: Participant Service : Maintains participant satisfaction and quality of services. Records : Maintains complete and up to date participant files. Assists with statistical reporting and monthly billing. IV. Supervision Responsibility: None V. Business-Related Contacts: Representatives of various community resources. VI. Educational and/or equivalence in experience requirements: Bachelor's degree in social work or related field preferred plus 1 year of related Specialized or technical educational requirements: Bi-lingual preferred (English and Spanish). Certification or licensing requirements: Valid Florida driver's license, acceptable Motor Vehicle Report, active driving insurance, and dependable transportation is Requires 24-hour FCADV Core Competency training and additional 6-hours (30- hours total) to qualify for privilege Requires on-going 16-hours of DV related training after the first VII. Specialized equipment or machines used in the course of the duties of the position. None VIII. Physical Demands: While performing the duties of this job the employee is regularly required to hear, talk, stand, sit, walk, use hands and reach. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IX. Work Environment: The work environment is normally that of an office atmosphere with a moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. X. Additional Remarks: This position requires the following: Demonstrated maturity and good judgment. Ability to handle crisis situations calmly and with expertise. A self-starter and the ability to perform with a high degree of autonomy and as part of a team. Ability to exercise independent judgment and decision making. Excellent organizational, analytical and time management skills. Excellent verbal and oral communication and presentation skills. Knowledge of domestic violence and victim issues, including advocacy activities, statutes and impact on children. Reliable transportation required. Job Posted by ApplicantPro
Company:
The Spring Of Tampa Bay
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: F/T Outreach Receptionist/Advocate- Bilingual Preferred
F/T Outreach Receptionist/Advocate- Bilingual Preferred is a Clerical Receptionist Job at The Spring of Tampa Bay located in Tampa FL. Find other listings like F/T Outreach Receptionist/Advocate- Bilingual Preferred by searching Oodle for Clerical Receptionist Jobs.
F/T Outreach Receptionist/Advocate- Bilingual Preferred is a Clerical Receptionist Job at The Spring of Tampa Bay located in Tampa FL. Find other listings like F/T Outreach Receptionist/Advocate- Bilingual Preferred by searching Oodle for Clerical Receptionist Jobs.