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Customer Service Representative | Customer Service Representative in Customer Service Job at Davis1

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Customer Service Representative

Location:
New Smyrna Beach, FL
Description:

Customer Service Representative Davis Bros. is Central Florida's industry leader in high quality heating and air conditioning equipment and services. A family-owned company with more than 65 years of experience. Davis Bros. provides an exceptional customer support team for any residential job from air conditioning repair(including emergency AC repair) to servicing a unit to AC installation. Check us out online: davisbroscooling.com We have an opening for a Customer Service Representative to join our team. Pay Rate: $15.00/hr. - $25.00/hr. Depending on Experience Benefits: Medical insurance Paid Time Off Company phone / vehicle / uniform 3% Simple IRA match Work Hours: Monday thru Friday, 10:00 a.m. - 6:00 p.m. with some weekend availability Position Summary: As a Customer Service Representative for Davis Bros., you will be the front line of support for clients and all company staff, ensuring satisfaction with products, services, and features. This support team member will provide meaningful interactions with all those placed on their path with the goal to be inviting and build long-term relationships. š—˜ssential Functions: Clearly Communicates and provides Ultimate Client Experience Answer and route all incoming calls Setting up and scheduling service calls according to company policies Assist Service Dispatcher as needed Educate customers about our products and services Resolve customer concerns Participate in outbound calling initiatives Maintain and promote a positive image of Company Order entry for new or additional products/services Maintains customer accounts Other duties as assigned Qualifications: High school diploma or equivalent Aggressive self-starter Able to multi-task and answer a multi-line phone system Advanced customer service skills Empathy, Dependability, and Adaptability Strong data entry skills Excellent verbal and written communication skills Professional phone etiquette Strong attention to detail customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator
Company:
Davis Bros.
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Davis Bros. located in New Smyrna Beach FL. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.