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Lead Call Center Rep - HVAC Dispatcher
Location:
Independence, KY
Description:
Airtron Heating & Air Conditioning in West Chester, OH is looking to hire a full-time Lead Call Center Rep - HVAC Dispatcher to oversee our call center staff, provide excellent customer service to our clients, and dispatch our technicians. Are you a team-oriented leader? Do you enjoy helping others? Would you like to work with a company that provides a great work-life balance and a supportive environment ? If so, please read on! This position earns a competitive wage of $22-$28 per hour . We provide fantastic benefits , including health, paid time off (PTO), a 401(k) with company match, tuition reimbursement, a company vehicle, and room for growth . If this sounds like the right opportunity for you, apply to join our customer service and dispatch team today! ABOUT AIRTRON HEATING & AIR CONDITIONING Airtron Heating and Air, an NRG company, has established itself as one of the leading providers of HVAC systems. We provide an all-encompassing approach to heating and air solutions, from professional installations of premium products to comprehensive service plans, so systems work at their peak efficiency to provide customer comfort at the lowest cost. With more than 40 years of experience in the cooling and heating industry, we have the knowledge and skills that allow us to stand firmly behind our work. No matter the season, we are dedicated to keeping our customers' homes comfortable all year round. As always, our commitment is to our customers, for whom we provide excellent service and knowledgeable technicians, helping to set us apart from the competition. Our work environment is dynamic with a great work-life balance , and the career opportunities across our businesses offer daily variety and challenges. No day is ever the same. Providing career growth to our own employees is critical to our ongoing success. We give you the opportunity to take charge of your career. A DAY IN THE LIFE OF A LEAD CALL CENTER REP - HVAC DISPATCHER In this customer service position, you play an important role in the continued growth and success of our company! Each day, you tackle a variety of crucial tasks, including competently leading your call center team while promptly answering phone calls, thoroughly responding to emails, and accurately documenting customer comments and job notes. A natural-born leader, you ensure your team remains focused and efficient. In addition to leading your team and assisting customers, you also dispatch our technicians. Using your impeccable organizational skills, you quickly schedule services, and our technicians are able to report to each job on time. Our techs can always count on you to provide thorough project information, allowing them to consistently provide the quality services our company is known for. You get great satisfaction from helping our company fulfill its commitment to providing excellent customer service and top-notch comfort solutions! QUALIFICATIONS FOR A LEAD CALL CENTER REP - HVAC DISPATCHER Excellent communication skills Do you have a sympathetic manner and the ability to skillfully resolve conflict? Are you a customer service rock star? Do you present yourself in a professional and confident manner? Can you remain calm and patient in stressful situations? Are you efficient in a productive, fast-paced environment? Do you have excellent documentation skills? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A LEAD CALL CENTER REP - HVAC DISPATCHER This full-time position has a rotating schedule of 40 hours per week that is based on our customers' needs . ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you! Location: 45069
Company:
Airtron Heating & Air Conditioning
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Lead Call Center Rep - HVAC Dispatcher
Lead Call Center Rep - HVAC Dispatcher is a Customer Service Call Center Representative, Dispatcher Job at Airtron Heating & Air Conditioning located in Independence KY. Find other listings like Lead Call Center Rep - HVAC Dispatcher by searching Oodle for Customer Service Call Center Representative, Dispatcher Jobs.
Lead Call Center Rep - HVAC Dispatcher is a Customer Service Call Center Representative, Dispatcher Job at Airtron Heating & Air Conditioning located in Independence KY. Find other listings like Lead Call Center Rep - HVAC Dispatcher by searching Oodle for Customer Service Call Center Representative, Dispatcher Jobs.