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Help Desk Jobs, Customer Service & Call Center Jobs in Cleveland, OH

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Help Desk/ Call Center

: Customer Service & Call Center Jobs, The Meganiche

America's Job Exchange - Akron, OH 15 hours ago

Meganiche is looking for customer service oriented people to fill help desk positions. Will be responsible for assisting clients in using our...

Customer Service | Help Desk Details

Meganiche is looking for customer service oriented people to fill help desk positions. Will be responsible for assisting clients in using our pay-per-click reporting software and answering any questions you might be able to and directing them to the appropriate person if you can?t assist them. High School diploma or GED is required. Must be familiar with Microsoft office and search engines. Starting Salary- $15.88 an hour. Plus benefits after 60 days. The Meganiche is a niche-con sulting marketing firm that solves all of your website traffic and advertising issues. People who have similar interests tend to stay together and talk about where to find the best of it. Niche websites utilize the power behind advertising to market to specific behaviors or interests. Get Big, Get Niche, or Get Out. Join Our Niche. See more Help Desk Jobs in Akron, OH Area

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Senior Helpdesk Support - NEEDED NOW

: Computer& Software Jobs, CDI

America's Job Exchange - Solon, OH 1 week ago

WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day It is time for a change, and CDI can help We have an...

Technology | Help Desk Details

WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day It is time for a change, and CDI can help We have an immediate need for a Senior Helpdesk Support Technician JOB DESCRIPTION REPORTS TO: Manager, Help Desk ESSENTIAL JOB DUTIES Responsible and accountable for providing phone and desk side technical support to Centres and Home Office regarding all computer systems, network devices, projectors and telephone systems. Support and train end-users on proprietary system as well as all Microsoft and third party software. . Responsible and accountable for logging all calls, emails and walk-up requests in the call tracking system. Research solution(s) and resolve problems quickly, efficiently and professionally. Perform data entry to provide history of repeat calls and issues. Provide user training and/or support and follow-up to ensure call resolution and reduce repeat occur rences. See more Help Desk Jobs in Cleveland Area

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Helpdesk Technic an with Sec Auditing

: Computer& Software Jobs, Teksystems

Realmatch - Warren, MI 1 day ago

A large healthcare client is looking for someone that can help with a login ID security audit they will need to work with many physicians offices...

Technology | Help Desk Details

A large healthcare client is looking for someone that can help with a login ID security audit they will need to work with many physicians offices in reconciling their IDs. Our client is looking for someone that might have a junior background in security that would be able to help us with this project . The length of the project is 4 to 6 weeks project. The individual will be responsible for auditing 2500 id's to make this determination. Most of the transactions will occur over the phone, email or fax to go thru this list. REQUIRED SKILLS:Login auditing analysis experience 2 years, strong customer service Documentation experience is a must Category: General Help See more Help Desk Jobs in Detroit Area

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Help Desk Engineer

: Computer& Software Jobs, Dataserv

cleveland.com - Westlake, OH 1 day ago

DataServ, a leader in Networking and Managed Services solutions for the educational marketplace, is seeking a Help Desk Engineer to join our...

Technology | Help Desk Details

DataServ, a leader in Networking and Managed Services solutions for the educational marketplace, is seeking a Help Desk Engineer to join our Technical Services team in Westlake, Ohio. The primary... See more Help Desk Jobs in Cleveland Area

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Help Desk

: Computer& Software Jobs, Dpsciences

Employment Spot - Sharon, PA 4 hours ago

Data Processing Sciences Corporation is looking for a Network Support Specialist in the Cleveland/Streestboro area. Essential job qualifications...

Technology | Help Desk Details

Data Processing Sciences Corporation is looking for a Network Support Specialist in the Cleveland/Streestboro area. Essential job qualifications include: Help desk experience, customer service experience, basic Microsoft and WAN (wide area network) experience. Helpful Skills and Certifications would include: A+, MCSA, MCSE, basic programming and/or monitoring. The ideal candidate will be self motivated with good follow up skills, solid organizational skills, detail oriented and excellent customer service skills. You must be comfortable with team-based work structure and demonstrate flexibility. You must be open to learning new things and have a working knowledge of basic business operations. One of the nation's oldest and most experienced network integrators, DPSciences Corporation is in its 5th decade of delivering IT products & services to companies all over the world. See more Help Desk Jobs in Sharon, PA Area

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Help Desk Associate (DoD Clearance) Selfridge, MI

: Computer& Software Jobs, L-3 Communications

L-3 Communications - Detroit, MI 3 days ago

Title: Help Desk Associate (DoD Clearance) Selfridge, MI Location: Michigan-Detroit-Selfridge ANGB L-3 STRATIS is pleased to announce their need...

Technology | Help Desk Details

Title: Help Desk Associate (DoD Clearance) Selfridge, MI Location: Michigan-Detroit-Selfridge ANGB L-3 STRATIS is pleased to announce their need for several Full-time, Full Benefits, DoD Cleared Help Desk Associates to support their rapidly growing customer in Selfridge, MI! Are you customer focused? Are you interested applying your hard-earned computer skills to ensure others in need of technical assistance are cared for? Do you have a desire to support a mission-critical program and crave working in a fast paced environment? If you answered yes to all three of these questions, please read on because we may have your next career opportunity! We are interviewing now for Operations Support Team members who will be responsible for providing support to the end-user community of a Government program with regard to globally deployed web-based applications or program questions and use. You will be selected if you have experience providing problem resolutions for end-users and/or internal customers. See more Help Desk Jobs in Detroit Area

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Rotational Help Desk Agent Support Technician Staffing Assistant

: Computer& Software Jobs, McPc

AfterCollege.com - Cleveland, OH 5 days ago

Overview: This position will serve as a "Floating Technician" for PC and peripheral support and maintenance service events within the...

Technology | Help Desk Details

Overview: This position will serve as a "Floating Technician" for PC and peripheral support and maintenance service events within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading See more Help Desk Jobs in Cleveland Area

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Help Desk / PC Repair

: Computer& Software Jobs

Employment Spot - Cleveland, OH 4 days ago

Need dedicated, driven professionals who desire a career in Information Technology. We are looking for ambitious team players to provide technical...

Technology | Help Desk Details

Need dedicated, driven professionals who desire a career in Information Technology. We are looking for ambitious team players to provide technical support for our customers. Our clients and hiring partners have multiple entry to mid-level Information Technology positions to fill in their help desk, PC and Network repair, and desktop departments. We are also looking for energetic deployment technicians to satisfy large projects. Positions and projects are based on individual skills, knowledge and abilities. It is our job to make that perfect match of personality and position based on your career goals. Qualified individuals will be contacted by one of Career Consultants to arrange a career assessment to determine the best career match for you. Only local candidates will be considered. Keywords: HelpDesk, Information technology, Computer Support, Network administration, Network security Job Requirements See more Help Desk Jobs in Cleveland Area

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Database Analyst/ IT Helpdesk Speci...

: Computer& Software Jobs

Monster - Grove City, PA 5 days ago

DATABASE ANALYST/ IT HELPDESK SPECIALIST George Jr. Republic seeks a full time database analyst to support its multiple SQL Server environments to...

Technology | Help Desk Details

DATABASE ANALYST/ IT HELPDESK SPECIALIST George Jr. Republic seeks a full time database analyst to support its multiple SQL Server environments to ensure its performance, availability and security. Helpdesk duties include but are not limited to: responding to end user calls, providing support to 3Com VOIP phone system, installation and trouble shooting of workstations and desktop applications. The See more Help Desk Jobs in New Castle, PA Area

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Data Base Analyst/IT Helpdesk Speci...

: Computer& Software Jobs

Monster - Grove City 5 days ago

database ANALYST/ IT HELPDESK SPECIALIST George Jr. Republic seeks full-time database analyst to support its multiple SQL Server environments to...

Technology | Help Desk Details

database ANALYST/ IT HELPDESK SPECIALIST George Jr. Republic seeks full-time database analyst to support its multiple SQL Server environments to ensure its performance, availability and security. Helpdesk duties include but are not limited to: responding to end user calls, providing support to 3Com VOIP phone system, installation and trouble shooting of workstations and desktop applications. The s See more Help Desk Jobs in Erie, PA Area

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HelpDesk Coordinator

: Computer& Software Jobs, Adecco E & T

Realmatch - Detroit, MI 1 week ago

Job overview Company : Adecco E&T Title : HelpDesk Coordinator Skills : Date : 3-8-2010 Location : Farmington Hills, MI Area Code : 0 Employ....

Technology | Help Desk Details

Job overview Company : Adecco E&T Title : HelpDesk Coordinator Skills : Date : 3-8-2010 Location : Farmington Hills, MI Area Code : 0 Employ. Type: CON_HIRE_W2 Pay Rate : Market Job Length : Position ID : 146850 Dice ID : cxadecco Travel Required : unspecified Telecommute : no Contact information Save this job Email to a friend Click Here to Apply Job description Printer-Friendly HelpDesk Coordinator Farmington Hills, MI Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for an HelpDesk Coordinator on a contract to direct opportunity with a leading company in Farmington Hills In this position candidates will be *Providing level 2 support to users of the companies computer system. Candidates must posses experience with mainframe and Window server concepts. See more Help Desk Jobs in Detroit Area

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Sr Help Desk Supprt Specialist 30389(O)

: Computer& Software Jobs, Activehealth Management

Employment Spot - Beachwood, OH 1 week ago

ActiveHealth is a technology-driven health management company that combines proprietary technology and clinical knowledge. We provide information...

Technology | Help Desk Details

ActiveHealth is a technology-driven health management company that combines proprietary technology and clinical knowledge. We provide information that enables doctors and patients to make more informed medical decisions. Our CareEngine technology is an interactive care management solution which administers more than 12,000,000 members nationwide. It is just one of our health management solutions. ABOUT OUR COMPANY We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard. JOB GROUP SUMMARY Our IT professionals create best-in-class solutions that integrate technology, information and business processes. They keep applications, systems, networks and processes up and running so employees, members, providers and plan sponsors stay connected with needed tools and information. POSITION SUMMARY Fundamental Components & Physical Requirements include but are not limited to: See more Help Desk Jobs in Cleveland Area

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Help Desk Associate

: Computer& Software Jobs

Monster - Twinsburg, OH 1 week ago

Help Desk Associate Skills/Qualifications: Strong phone skills a always with a smile! Strong help desk support skills and experience a averaging...

Technology | Help Desk Details

Help Desk Associate Skills/Qualifications: Strong phone skills a always with a smile! Strong help desk support skills and experience a averaging 60 calls daily Strong Microsoft Windows background Strong experience on all Microsoft Office products including Word, Excel, Access, PowerPoint and Outlook Strong communication and documentation skills; able to work with all levels within organization Abi See more Help Desk Jobs in Cleveland Area

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Help Desk Level 1

: Computer& Software Jobs, Modis

LocalHelpWanted - Akron, OH 1 week ago

Help Desk Level 1 Location: Akron, Ohio Category: PC/DeskTop/Helpdesk Type: Contract To Hire Posted: 3/6/2010 Next Steps: * Apply Now * Back to...

Technology | Help Desk Details

Help Desk Level 1 Location: Akron, Ohio Category: PC/DeskTop/Helpdesk Type: Contract To Hire Posted: 3/6/2010 Next Steps: * Apply Now * Back to Job ListingsOur Akron area client is in search of a Level I Help Desk Analyst. This is an entry level position for someone with 1-3 years of IT technical support experience. This is a contract-to-hire position. Required skills: Excellent customer service skills Great communication and documentation abilities At least 6 months in a technical support role (internship or professional) Experience troubleshooting MS Office products Remote hardware support Associates or Bachelor's degree Qualified candidates should apply online. Skills: See more Help Desk Jobs in Akron, OH Area

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Senior Helpdesk Support - NEEDED NOW!! - Full Time

: Computer& Software Jobs, CDI

Jobmagic - Solon, OH 2 weeks ago

; WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an...

Technology | Help Desk Details

; WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Senior Helpdesk Support Technician JOB DESCRIPTION REPORTS TO: Manager, Help Desk ESSENTIAL JOB DUTIES Responsible and accountable for providing phone and desk side technical support to Centres and Home Office regarding all computer systems, network devices, projectors and telephone systems. Support and train end-users on proprietary system as well as all Microsoft and third party software. . Responsible and accountable for logging all calls, emails and walk-up requests in the call tracking system. Research solution(s) and resolve problems quickly, efficiently and professionally. Perform data entry to provide history of repeat calls and issues. Provide user training and/or support and follow-up to ensure call resolution and reduce repeat occurrences. See more Help Desk Jobs in Cleveland Area

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Help Desk Support Level 1

: Computer& Software Jobs, Robert Half Technology

LocalHelpWanted - Youngstown, OH 2 weeks ago

May prepare help desk incident reports and assist in hardware and software evaluation. Involves use of problem management database and help desk...

Technology | Help Desk Details

May prepare help desk incident reports and assist in hardware and software evaluation. Involves use of problem management database and help desk system. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Works to ensure maximum uptime for users company-wide. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. Additional Information Location: Youngstown, OH Job ID: 03300-XXXXXX Experience: Requires 2+ years of experience in a specialized technical discipline or an equivalent combination of education and experience. Knowledge of specialized software, system principles, theories, concepts, and technologies may be preferred in these positions. See more Help Desk Jobs in Youngstown Area

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Manager IT Help Desk Process

: Computer& Software Jobs, Progressive Insurance

America's Job Exchange - Gates Mills, OH 3 weeks ago

Our people help make Progressive a successful, energetic, forward-moving organization. Time after time, Progressive has turned the insurance...

Technology | Help Desk Details

Our people help make Progressive a successful, energetic, forward-moving organization. Time after time, Progressive has turned the insurance industry upside down through its innovative services and its use of technology. This is part of why we are continually ranked as one of Business Weeks Best Places to Launch a Career. We have strong record of investment in training and development for all employees, as well as the stability of a company that does business the right way with solid core values. This is a high level IT management position for an individual wishing to career path to an IT Manager position managing individual contributors in a technical area. The ideal candidate will have proven experience in managing a team of direct reports who are responsible for analyzing existing processes, procedures and methods to ensure and promote effective system operations within Progressives service desk/help desk IT groups. See more Help Desk Jobs in Cleveland Area

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Help Desk Rep

: Computer& Software Jobs, Lake Hospital System

LocalHelpWanted - Mentor, OH 2 weeks ago

Demonstrated ability to communicate verbally and by the written word. Familiarity with Q & A, Novell, and programming languages, especially...

Technology | Help Desk Details

Demonstrated ability to communicate verbally and by the written word. Familiarity with Q & A, Novell, and programming languages, especially Cobol. Mainframe operations and support preferred. var isResizable = false; function noOp() { } function createTarget(form) { _target = form.target; _colon = _target.indexOf(":"); if(_colon != -1) { form.target = _target.substring(0,_colon); form.args = _target.substring(_colon+1); } else if(typeof(form.args)=="undefined") { form.args = ""; } if(form.args.indexOf("{")!=-1) { _args = form.args.split("{"); form.args = _args(0); for(var i = 1; i See more Help Desk Jobs in Cleveland Area

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Help Desk Contactor

: Computer& Software Jobs

Monster - Boardman, OH 2 weeks ago

We are currently recruiting for a Help Desk contractor for our Boardman OH. client. This position requires at LEAST ONE YEAR of recent help desk...

Technology | Help Desk Details

We are currently recruiting for a Help Desk contractor for our Boardman OH. client. This position requires at LEAST ONE YEAR of recent help desk experience working with end users and clients. This is a first level help desk for 1400 users using CA Service Desk for help tickets Need a good communicator with excellent troubleshooting skills. Support of Outlook, Exchange mail, password changes and se See more Help Desk Jobs in Youngstown Area

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Senior Helpdesk Support - NEEDED NOW!!

: Computer& Software Jobs, CDI

GadBall - Solon, OH 3 weeks ago

WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an...

Technology | Help Desk Details

WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Senior Helpdesk Support Technician JOB DESCRIPTION REPORTS TO: Manager, Help Desk ESSENTIAL JOB DUTIES Responsible and accountable for providing phone and desk side technical support to Centres and Home Office regarding all computer systems, network devices, projectors and telephone systems. Support and train end-users on proprietary system as well as all Microsoft and third party software. . Responsible and accountable for logging all calls, emails and walk-up requests in the call tracking system. Research solution(s) and resolve problems quickly, efficiently and professionally. Perform data entry to provide history of repeat calls and issues. Provide user training and/or support and follow-up to ensure call resolution and reduce repeat occurrences. See more Help Desk Jobs in Cleveland Area

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Help Desk Administrator

: Computer& Software Jobs, Universal American

LocalHelpWanted - Solon, OH 3 weeks ago

Required Skills * Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users...

Technology | Help Desk Details

Required Skills * Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. * Handle problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff. * Logs and tracks all calls using ticket tracking system. * Assists in software and hardware upgrades and new installations. * Install personal computers, software, and peripheral equipment. * Perform installations and changes to user's workstations and assign requests to other technical staff member as needed. * Assists in spyware and virus removal. * Create/maintain network accounts. * Enter pertinent resolution information and procedures into knowledge base. * Trains users on software and hardware on-site, as required. See more Help Desk Jobs in Cleveland Area

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Senior Helpdesk Support - NEEDED NO...

: Computer& Software Jobs, CDI

Monster - Solon, OH 2 weeks ago

WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an...

Technology | Help Desk Details

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Help Desk Administrator

: Computer& Software Jobs, Universal American

Universal American Corporation - Solon, OH 3 weeks ago

Help Desk Administrator Tracking Code 304514-763 Job Description * Provide technical support for the UAM computer systems and applications to...

Technology | Help Desk Details

Help Desk Administrator Tracking Code 304514-763 Job Description * Provide technical support for the UAM computer systems and applications to local and remote users. * Investigates and resolves software and hardware problems of computer users in a fast paced, high demand environment. Required Skills * Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. * Handle problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff. * Logs and tracks all calls using ticket tracking system. * Assists in software and hardware upgrades and new installations. * Install personal computers, software, and peripheral equipment. * Perform installations and changes to user's workstations and assign requests to other technical staff member as needed. See more Help Desk Jobs in Cleveland Area

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Support Specialist Help Desk

: Computer& Software Jobs, Cascades Tissue Group-Tn

hotjobs.yahoo.com on JobsCareers24.com - Erie, PA 3 weeks ago

Support Specialist for Information Technology--Help Desk ONE year certificate from college or technical school: or 3-6 mos related experience or...

Technology | Support Worker Details

Support Specialist for Information Technology--Help Desk ONE year certificate from college or technical school: or 3-6 mos related experience or training Ability to define problems, collect data, establish facts, and draw valid conclusions High level of customer service and interactive skills required to assist callers with IT Help Desk problem resolution or escalation Microsoft A+ certification and Windows XP experience required Experience with Automated Call Distribution software helpful Must be willing to work weekends, holidays and off shifts as necessary, will be trained on nights but work primarily D/E Must have ability to work independently and make sound judgment decisions with limited supervision Must be able to hand multiple tasks simultaneously and prioritze as necessary Must be able to sit for long periods of time Position Description: The Associate Support Specialist: -Provides computer operation functions and some first level support from the areas of desktop computer support See more Support Worker Jobs in Erie, PA Area

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Mgr IT Help Desk Process

: Computer& Software Jobs, Progressive

LocalHelpWanted - Mayfield Village, OH 3 weeks ago

This person will need to leverage their people management skills while directing design improvements of service desk systems by coordinating and...

Technology | Help Desk Details

This person will need to leverage their people management skills while directing design improvements of service desk systems by coordinating and implementing proposed processes and process enhancements between Help Desk work teams. Within this critical role, this person will manage the strategic direction for process improvement, best practice approaches, methodology implementation and an on-going customer focused service management approach. Requirements: - 2-3+ years of IT process improvement and implementation experience and 3-5+ years of experience in a management role over IT resources - Bachelor degree in an IT discipline OR at least four years of experience in a professional IT-related role. - Experience must include process/procedural design, testing, implementation, and process improvement and project management skills - Solid understanding of IT supported technologies, and a broad knowledge of IT infrastructure. See more Help Desk Jobs in Cleveland Area

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Help Desk Jobs, Customer Service & Call Center Jobs in Cleveland, OH

Help Desk Jobs, Customer Service & Call Center Jobs in Cleveland, OH + 100 miles

Help Desk Jobs, Customer Service & Call Center Jobs in Cleveland, OH + 100 miles