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Technology, Field Support Manager
Location:
Mississauga
Description:
Job Description The Technology, Field Support Manager is responsible for managing technology deployments and providing end user support for all our client accounts. You will have impact on consumer, operator, partner, and employee applications at Aramark Canada client locations. This includes Point-of-Sale, Consumer Facing technology and other critical business applications utilized in the hospitality industry. Ideal candidates will have technical knowledge around POS systems combined with operations experience in the foodservice and/or retail industry, supporting a customer facing team. Reporting to the Senior Director of IT, the incumbent will lead the technical Field Services Team and work closely with the Business, third-party vendors, and Client IT to ensure successful and timely implementation of innovation projects and resolution of end user support issues. They will be accountable for providing excellent customer support services and drive process improvement. This is a key leadership role, with potential for career growth and an opportunity to make a significant contribution towards Aramark’s client experiences. Some minor travel required from time to time. Some after business hours and weekends may be required at times, to accommodate all urgent requests and project work. We are currently operating under a hybrid work model with in-office days of Tues, Wed & Thurs and Mon & Fri being work from home days. Job Responsibilities Manage technology projects in a cross-team environment with business partners and serve as a primary point of contact Provide leadership and accountability to all commitments made by Aramark and drive to exceed all client expectations Develop tools, processes, and best practices to ensure customers and operators realize the greatest possible value of existing technology Participate in the identification of vulnerabilities and their mitigation Provide day-to-day management and technical leadership to the IT Field. Visit ListedBuy for more information.
Company:
Aramark
Posted:
December 10 2023 on ListedBuy
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More About this Listing: Technology, Field Support Manager
Technology, Field Support Manager is a Executive Manager Job at Aramark located in United States. Find other listings like Technology, Field Support Manager by searching Oodle for Executive Manager Jobs.
Technology, Field Support Manager is a Executive Manager Job at Aramark located in United States. Find other listings like Technology, Field Support Manager by searching Oodle for Executive Manager Jobs.