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Services Technician - Deskside (Contract)
Location:
Calgary
Description:
Requisition Number: 95510 The Services Technician - Deskside reports to the Services Lead. The Services Technician - Deskside is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. The Technical Analyst must demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Specific Accountabilities: Intermediate Level. Responsible for troubleshooting, repair and upgrading of computer equipment and other hardware. Provides on-site or remote IT Services. Duties may include: • Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations. • Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems. • Assemble, configure, and troubleshoot computers and peripherals at an advanced level. • Install operating systems and properly approved and licensed software. • Perform routine equipment maintenance and upgrades. • Provide training on hardware and software. • Install necessary drivers for required components and tests its functionality. • Diagnose system hardware, software, and operator problems; and recommend or perform remedial actions to correct problems based on knowledge of system operation. • Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients. • Work with ticketing system provided, accurately and completely documenting work performed. • Create and maintain documentation for the knowledge base. • Performs routine equipment maintenance and upgrading tasks. • Troubleshoot problems on computers, peripherals and refer more complex problems to experienced staff. • Enters commands and observes system functions to verify correct system operation... Visit ListedBuy for more information.
Company:
Insight Enterprises
Posted:
January 6 on ListedBuy
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More About this Listing: Services Technician - Deskside (Contract)
Services Technician - Deskside (Contract) is a Other Art & Media Jobs Technician Job at Insight Enterprises located in United States. Find other listings like Services Technician - Deskside (Contract) by searching Oodle for Other Art & Media Jobs Technician Jobs.
Services Technician - Deskside (Contract) is a Other Art & Media Jobs Technician Job at Insight Enterprises located in United States. Find other listings like Services Technician - Deskside (Contract) by searching Oodle for Other Art & Media Jobs Technician Jobs.