Service Manager - Beaumont | Service Manager in Job Job at Roto-Rooter in Beaumont TX | 7274250902

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Service Manager - Beaumont

Location:

Beaumont, TX

Description:

We are looking for a Plumbing Service Manager to lead our team of enthusiastic, problem-solving service plumbers. Our Service Manager will optimize technician performance to deliver five-star service to our residential and commercial customers. Salary: $55,000 - $70,000 + Bonus Annualized bonus plan tied to a multi-year sales and profitability target. Relocation assistance available. Flexible paid-time off. Multiple health and dental plans for you and your family to choose from. 401K Retirement Plan with company match. Continuous professional development training and supported career growth. Company truck, equipment, iPhone, iPad, and uniforms provided. Work within an organization that holds an outstanding local reputation. Live in a mid-sized city with a low cost of living. Access to great beaches, fishing, and hunting in your off time. Responsibilities: Drive service and installation sales by building a team that maximizes each opportunity. Meet daily with your team to review service jobs with a focus on close rate, average ticket, options presented, and profitability. Monitor the sales performance of your team and identify coaching/training needs as necessary. Work with designated dispatchers to line out the daily job board based on capabilities, urgency, and equipment. Work with the management team to identify, establish, and carry out technical and soft-skills training needs for the group. Create the technician on-call rotation. Monitor and manage overtime hours of the team, approving timesheets weekly. Calculate project pay for install crews. Conduct technician counseling and disciplinary sessions. Identify manpower needs and work with Human Resources to recruit and hire valuable team members. Ride along with technicians on service calls and conduct project site visits. Address and resolve customer issues in a same-day manner. Be available to your team for coaching and technical support. Regularly inspect technician appearance, vehicles, equipment, and stock. Participate in manager-on-duty rotations (shared responsibility). Qualifications: Minimum 2 years of service plumbing experience with an in-depth knowledge of commercial and residential plumbing systems. Proven track record of the ability to build a team of sales-oriented plumbing technicians. Training in service plumbing and excavation sales processes, including: sewer replacements, hydro jetting, trenchless repairs, tankless water heaters, and softening systems. Plumbing license preferred. ServiceTitan experience preferred. Excellent leadership skills and a team mentality to enhance productivity and standards of work produced. Positive energy and enthusiasm to drive sales and company growth. Ability to prioritize, set goals, manage multiple tasks, and handle deadlines. Job Type: Full-time Benefits: 401(k) 401(k) matching Company truck Dental insurance Health insurance Life insurance Paid time off Schedule: 10 hour shift 8 hour shift On call Supplemental pay types: Yearly bonus Ability to Relocate: Beaumont, TX: Relocate before starting work (Required) Work Location: In person Job Posted by ApplicantPro

Company:

Roto-Rooter

Posted:

May 18 on ApplicantPRO

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