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Sales Associate | Sales Associate in Sales Job at Wesco Distribution in Athens GA | 3299016032

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Sales Associate

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Location:
Athens, GA
Description:

The Sales Associate is responsible for achieving inside sales revenue goals by obtaining and up-selling orders, creating customer satisfaction, and adding value to the customer-Ts buying background. May own a book of accounts.· Obtains orders by answering telephone calls, verifying and entering items, transferring orders to fulfillment, explaining stock-outs and expected delivery dates. · Reports industry trends, competitive pricing and customer feedback to management· Collaborates with Outside Sales to ensure customer satisfaction· Increases orders by suggesting related items, explaining features, and checking customer-Ts buying history· Opens customer accounts by obtaining customer agreement, collecting customer details and extending credit· Owns, qualifies and develops opportunities passed from marketing, outside sales, national accounts· Keeps abreast of new products· Identifies ways for continuous improvement of processes· Prepares, generates and follow up on verbal or written quotations to secure orders or determine reason for loss of order.· Maintains customer product discounts through branch price sheets and/or Distribution System price file maintenance screens; including maintenance of appropriate cost files to ensure accuracy of automated supplier claims.· Investigates deductions made by customer when paying WESCO invoices, obtaining necessary info for management to make a determination of whether credit is to be issued or letter to be written. Prepares replies, credit forms (such as RMA, price adjustment) and/or entering the credit transaction into Distribution System.· Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer-Ts promised delivery date. Maintains Distribution System backorder report, associated customer expediting report/notices, and customer notification, as required. Performs other duties as requiredREQUIRED KNOWLEDGE, SKILLS AND ABILITIES · Knowledge of electrical, construction or mechanical products preferred· Expertise to perform multiple tasks simultaneously· Familiar with Microsoft office suite, and expertise to perform basic computer skills· Expertise to prospect and market concepts to existing and potentially new accounts· Expertise to work in a team environment· Expertise to communicate clearly, both verbally and in written form· Attention to detail· Expertise to interpret complex information· Expertise to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations, maintain constructive working relationships despite disagreement· Expertise to take action in solving problems while exhibiting judgment and a realistic understanding of issues· Expertise to influence others· Expertise to prepare for emerging customer needs· Technical aptitude for equipment and service related issues EXPERIENCE2 - 4yrs inside sales in either electrical or industrial construction equipmentExperience in telephone sales or business development with proven ability of achieving revenue goals
Company:
Wesco Distribution
February 1 on JobDiagnosis
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More About this Listing: Sales Associate
Sales Associate is a Sales Sales Associate Job at Wesco Distribution located in Athens GA. Find other listings like Sales Associate by searching Oodle for Sales Sales Associate Jobs.