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Saa S Account Manager - Customer Success - EMEA | Account Manager in Other Art & Media Job Job1

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Saa S Account Manager - Customer Success - EMEA

Location:
London
Description:

Join us at Protecht! We’re on the lookout for a new Saa S Account Manager - EMEA! The role will be responsible for ensuring the success of Protecht’s customers and managing all of their post-implementation experiences with the key objective to grow accounts. You will bring a strong relationship building and account planning experience, a background in managing and exceeding sales quotas, product knowledge, organizational skills, and experience in presenting to, and meeting with customers both in person and via web-meeting technologies, as well as a high degree of empathy to ensure the customer’s satisfaction with Protecht’s product and services. The role will also assist and report into the Account Director and be part of the larger Customer Success Team. Every company says it but Protecht’s a pretty great place to work. Our team is on the constant pursuit of learning, growth and self-development not only for our benefit but our customers as well. We push each other to take on new challenges, we give each other feedback courageously and constructively and we simply enjoy each other’s company. What is Protecht? We're a team that together is raising the bar of risk management solutions. Think Risk Management is all about being conservative? We have Be the Pioneer and Embrace Taking Risks among our values. You will be responsible for managing a suite of customers with the aim of generating revenue and growth in the following areas: Develop and maintain long term relationships with stakeholders in your account portfolio Ability to structure and prioritise portfolio engagement Manage the customer contract renewal process Identify opportunities to grow business with existing clients through upselling licences and Service multiple clients concurrently while managing often conflicting deadlines Work cross-functionally with marketing, advisory, analytics, support, Product and other teams to resolve customer business issues and work towards their stated. Visit ListedBuy for more information.
Company:
Protecht Group
Posted:
April 23 on ListedBuy
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