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Product Risk Specialist | Product Risk Specialist in Job Job at Dominion Payroll in Richmond VA | 1

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Product Risk Specialist

Location:
Richmond, VA
Description:

Dominion Payroll is hiring a Product Risk Specialist i n Richmond, VA ! If you're looking for an exciting career with one of the fastest growing, independent payroll companies in the country, with a team of motivated colleagues and proven leaders providing unlimited learning potential, then Dominion Payroll is where you want to be. We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll , we bring unique solutions to the marketplace and strive to delight our customers every day. We are engaged in our communities and contribute to local non-profits. Join us today to learn why we're quickly becoming the premier choice in customized payroll and HR solutions. Reasons you should join Dominion Payroll: Rock solid industry leader for HCM and payroll and original partner in the iSolved Network An Inc. 5000 honoree for 12 consecutive years for being one of the fastest growing companies in the country Renowned for 99% customer retention with industry leading Net Promoter Score Proprietary, web-based technology that provides competitive advantages Locally owned and operated Phenomenal opportunities for advancement Here's what you'll do day-to-day: Service & Support Work on isolated client issues to resolve or escalate to Infinisource for resolution Provide support to Customer Service and other Ops teams on escalations and/or system issues or bugs New Product Testing & Communications Participate in webinars and calls regarding new product releases Test new system capabilities and products as they become available (enhancements, new modules, bug fixes, etc.) Training Provide internal trainings to all departments on relevant topics as needed Work with teams to determine needed training topics and schedule Provide Client Trainings as requested Security & Compliance Understand and act on State and Federal compliance changes. Including researching impact to organization and suggested plan to proceed Providing security to the product via users and roles Here's what we're looking for: Must possess a minimum of 1-3 years of experience working with the iSolved HCM software platform and a minimum of 3 years of experience working for a payroll or HCM solution provider Must be highly proficient in all elements of payroll, human resources, benefits administration, and finance/tax and how those areas are setup and supported within the iSolved software platform Strong focus, problem solving and analytical skills, coupled with flexibility and a strong sense of urgency Strong presentation skills and being comfortable speaking in front of group Must possess exceptional verbal and written communication skills Exceptional organizational skills and multi-tasking abilities along with attention-to-detail and a high degree of accuracy High level of troubleshooting skills Ability to work independently, be self-motivated, detailed-oriented and organized You are hungry to learn, humble enough to listen, and forming deep relationships is one of your greatest strengths. Understand, embrace and embody DP Core Values. These core values clearly define the DP culture, and they must be reflected in everything we do and every interaction we have. Our core values are the framework from which we make all of our decisions. Community: We are stronger together than apart. Connection to our communities helps u s better connect with ourselves and have a positive impact on both. Knowing and caring for each other helps to deepen trust and partnership which brings clarity and purpose to our work. GSD: Get Shit Done! Start right now and don't stop. We are never done. Rise Above: Expectations, disagreements, ego, challenges - push yourself to become the best version of you. Passion: Bring passion to every day by creating meaningful impact in your work, for our clients, relationships, and our communities. Create Culture: Culture enhances our quality of daily life and increases opportunities for learning, understanding, and growth. DP No Se Vara : Never get stuck. We find a way or make a way. Excellence: Don't let good be the enemy of great. Every single thing that you do matters! Company Perks:   Freedom to work from home two days a week 💻   Robust 401k match program 💸   Significant paid time off plus company paid holidays  🌴 16 hours of volunteer paid time off   ⏰   Quarterly community-focused opportunities  🌍 Bring your dog to work days  🐶   Organized social events focusing on team building  💪 Friday lunch 🍴   Close at 4pm on Fridays 🌞   Wellness and employee assistance programs  ☑️ Dominion Payroll is proud to be an equal opportunity employer and encourages veterans and those self-identified as diverse to apply.
Company:
Dominion Payroll
Posted:
December 26 2023 on ApplicantPro
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