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Performance and Insights Analyst
Location:
Newcastle upon Tyne
Description:
Performance and Insights Analyst? Customer Service Centre One Strawberry Lane, Newcastle upon Tyne Permanent Full Time (37.5 hpw Monday to Friday) Salary circa £28,000 pa, with great benefits including Health Cash Plan Home a place where you belong? Supporting our Customer Service Centre, you will deliver a brilliant customer experience by enhancing the reporting capabilities to deliver impactful data and insights on our performance. You will also ensure the right balance between resourcing needs and the wellbeing of our colleagues through effective, short- and long-term resource planning. Producing schedules that will allow us to meet the needs of our customers but also creating a great work life balance for our advisors. Typical day as a Performance and Insights Analyst Develop and maintain regular and ad-hoc reports, in a timely and accurate manner, using appropriate reporting tools and software. Design visually appealing dashboards and interactive visualisations to effectively communicate complex information in a clear and understandable manner. Translating and transitioning existing MI suites onto business accepted BI Tools to establish standardised reporting across multiple platforms. Provide actionable insights and recommendations based on data analysis to drive operational improvements and strategic decision-making. Identify areas for process improvement and optimisation in data collection, analysis, and reporting. When you join, you? ll discover that it? s our brilliant people and culture that make a difference. We are one of the top 10 Great Place to Work in the UK! You have Proficiency in data analysis tools and software. Solid understanding of data visualisation techniques and best practices. Excellent attention to detail with a focus on accuracy and quality. Strong communication and presentation skills across all mediums and can tailor information to their audience. Our team Looking for a job where you really belong?. Visit ListedBuy for more information.
Company:
Home Group
Posted:
January 31 on ListedBuy
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More About this Listing: Performance and Insights Analyst
Performance and Insights Analyst is a Other Art & Media Jobs Analyst Job at Home Group located in United States. Find other listings like Performance and Insights Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.
Performance and Insights Analyst is a Other Art & Media Jobs Analyst Job at Home Group located in United States. Find other listings like Performance and Insights Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.