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Part-Time Customer Service Advisor | Customer Service Advisor, Customer Service Representative in 1

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Part-Time Customer Service Advisor

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Location:
Coatham Mundeville
Description:

Part-Time Customer Support Agent Salary: Minimum £12 per hour + Bonus Hours: Minimum 10 hours per week must be able to work Saturdays 9.00am – 2. Part-Time Customer Support Agent Salary: Minimum £12 per hour + Bonus Hours: Minimum 10 hours per week must be able to work Saturdays 9.00am – 2.00pm Location: Central Southampton Contract: Part-Time, Permanent Our client, an award-winning fintech business is looking for a Customer Support Agent to join their team in the centre of Southampton. They are passionate about customer service and proud that they have an 'Excellent' Trustpilot score of 4.9. Main Responsibilities: Taking inbound enquiries from applicants. Dealing with non-verbal customer enquiries through webchat or email. Contacting customers that have started a loan application online. Assist customers in loan application process by offering exceptional customer service in line with service level agreements, treating customers fairly and FCA guidelines. To be successful in this customer service role, you need to be able to: Provide exceptional service to our customers, both internal and external conforming to legal and statutory requirements Deal with customer enquiries efficiently and effectively in line with departmental service level agreements and targets Accurately record all customer contact ensuring customer accounts reflect agreed actions Good objection handling skills Good interpersonal, relationship building and empathy skills A confident, self-motivated individual with strong business and organisational skills Ability to excel under pressure and when working to tight deadlines, yet capable of demonstrating initiative, producing results and making sound decisions Committed to continuing professional and personal development of self and others In return for your hard work and commitment, our clients offers fantastic benefits including: Competitive Salary Pension Scheme Bonus based on individual and company performance Life Cover 4x basic salary22. Visit ListedBuy for more information.
Company:
The Works Staffing Solutions
Posted:
May 11 on ListedBuy
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Part-Time Customer Service Advisor is a Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Job at The Works Staffing Solutions located in United States. Find other listings like Part-Time Customer Service Advisor by searching Oodle for Other Art & Media Jobs Customer Service Advisor, Customer Service Representative Jobs.