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Operations Representative - 212
Location:
Boston, MA
Description:
Visitor Services Operations Representative (full-time) Museum of Science, Boston www.mos.org Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective. SUMMARY STATEMENT: The Operations Representative is a proactive, energetic team member critical to our commitment to providing guests with a positive and memorable experience at the Museum of Science! The Operations Representative provides welcoming guest service while conducting admission and/or operational duties in several key, high profile areas of the museum including the Exhibit Halls entry, Mugar Omni Theater, 4D Theater, Butterfly Garden, school group check in and logistics, and special exhibits. RESPONSIBILITIES: 20,000 - 50,000 guests per week depending on the season. Up to 15,000 guests per day during school vacation week / holiday periods or special exhibitions. 1,000 - 3,000 school children per day during the school year. Verification of 2,000 - 10,000 vaccination cards per day Additional shifts may be required to accommodate peak periods such as school vacation weeks and holiday weekends. This position requires dressing in accordance with specified appearance standards/dress code. WORK SCHEDULE: 40 hours a week: Monday - Wednesday 8:45 - 5:15, Saturday and Sunday 8:45 - 5:15 REPORTS TO: Director, Visitor Services MINIMUM QUALIFICATIONS: HS Diploma or equivalent Six (6) months of customer service experience. Demonstrated customer service and communication skills. Demonstrated attention to detail. Proven experience juggling many tasks calmly and efficiently in a fast-paced setting. Proven success working independently STARTING SALARY: Non-Exempt (Hourly) - $17/hour BENEFITS: Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more! VACCINATION POLICY: Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum. The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application. Job Posted by ApplicantPro
Company:
Museum Of Science
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Operations Representative - 212
Operations Representative - 212 is a Jobs Operations Representative Job at Museum of Science located in Boston MA. Find other listings like Operations Representative - 212 by searching Oodle for Jobs Operations Representative Jobs.
Operations Representative - 212 is a Jobs Operations Representative Job at Museum of Science located in Boston MA. Find other listings like Operations Representative - 212 by searching Oodle for Jobs Operations Representative Jobs.