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Operations Coordinator
Location:
Coatham Mundeville
Description:
Department: Operations Location: Home based, UK Reports to: Operations Transformation Director Hours: 37.5 per week Salary: (Depending on experience) Role Overview This is a role designed to support cross-functional activities related to the sales and onboarding activities of Cambridge Spark's apprenticeship programmes. There is an opportunity to learn new skills and expand the remit of the role for the right candidate. Working with internal and external stakeholders at various levels, the successful candidate will need to have good customer service skills, excellent spoken and written English, excellent attention to detail and familiarity with Google for Business. This role is ideal for someone with experience in apprenticeships/higher education admissions and with some existing exposure to the ESFA funding rules. Although primarily focused on the onboarding experience at first, you’ll be part of a small but high performing Operations team and therefore responsible for supporting your colleagues on different tasks including the scheduling of courses and responding to learner queries. Key responsibilities: Own all administrative aspects of the onboarding of new learners/managers/employers Regular communication and updates to learners, line managers and the Sales team on application progress and key information Own all administrative aspects of onboarding of new learners/managers/employers including, but not restricted to, system access, compliance checks, e-mail/phone based communications and progress updates/follow up Support with initial backssments of learners to determine the appropriate level programme Support with suitability backssments of candidates for Cambridge Spark’s apprenticeship programmes Main point of contact for pre-apprenticeship (post-sales) queries from apprentices and employers - escalating or responding as appropriate Learner management - managing our database, ensuring customer details are stored accurately and in line with GDPR. Visit ListedBuy for more information.
Company:
Cambridge Spark
Posted:
January 2 on ListedBuy
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More About this Listing: Operations Coordinator
Operations Coordinator is a Other Art & Media Jobs Operations Coordinator Job at Cambridge Spark located in United States. Find other listings like Operations Coordinator by searching Oodle for Other Art & Media Jobs Operations Coordinator Jobs.
Operations Coordinator is a Other Art & Media Jobs Operations Coordinator Job at Cambridge Spark located in United States. Find other listings like Operations Coordinator by searching Oodle for Other Art & Media Jobs Operations Coordinator Jobs.