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Leveled it Technician II
Location:
Curve Lake
Description:
LEVELED IT TECHNICIAN II Governance and Administration The Leveled IT Technician is a vital member of the IT support team responsible for providing technical assistance and support to end-users in a prompt and efficient manner. This position operates at various levels, with the specific duties and responsibilities varying based on the technician's expertise and experience. The Leveled IT Technician assists in resolving hardware, software, and network-related issues, ensuring the smooth operation of computer systems and technology within the organization. Duties: The duties and responsibilities of this position are categorized into the following four main functions: Advanced Technical Support: Handle more complex IT issues escalated from Level 1 support. Troubleshoot network connectivity problems, system crashes, and hardware failures. System Administration: Assist with maintaining and managing user accounts, permissions, and access controls. Monitor system performance and take proactive measures to ensure optimal efficiency. IT Projects and Upgrades: Participate in IT projects, such as software rollouts, hardware upgrades, or network expansions. Collaborate with other IT staff and departments to implement technology solutions. General IT Responsibilities: Resolve end-user IT issues, such as password reset, software questions, PC hardware problems, Internet connectivity, etc. Connect with different departments to identify IT improvement opportunities Manage and maintain work cellphone needs of the organization Level 2 Support with contracted IT Supplier (OT Group) Assist IT Support with keeping CLFN email contact list, extension list, cell phone list, distribution lists and keeping the global address book up to date. Provide one-on-one end-user support and problem resolution via telephone, e-mail and other vehicles of communication. Analyze, troubleshoot, isolate, diagnose to identify defective equipment and resolve network issues. Administer. Visit ListedBuy for more information.
Company:
Curve Lake First Nation
Posted:
January 3 on ListedBuy
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More About this Listing: Leveled it Technician II
Leveled it Technician II is a Other Art & Media Jobs Technician Job at Curve Lake First Nation located in United States. Find other listings like Leveled it Technician II by searching Oodle for Other Art & Media Jobs Technician Jobs.
Leveled it Technician II is a Other Art & Media Jobs Technician Job at Curve Lake First Nation located in United States. Find other listings like Leveled it Technician II by searching Oodle for Other Art & Media Jobs Technician Jobs.