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Learning & Development Specialist
Location:
Vancouver
Description:
Internally Titled: Customer Education Specialist Role Summary The Customer Education Specialist (CES) designs and develops award-winning education to help attract, onboard, retain, and support the growth of Eminence’s Customers. This role will create industry-leading, interactive, engaging, and effective education resources for instructor-led (onsite, online, blended) and self-directed learning that meets the needs of all audiences across Eminence’s Team-members, Spa Partners, and International and Online Distributors. The CES reports directly to the Director of Customer Education and works closely with all members of the Customer Education (CE) Team, which includes teams in Eminence’s Central Office (Vancouver, BC) and remote Team-members across North America. The CES collaborates with cross-functional teams throughout Eminence, including Product Development, Sales, Business Development, Marketing, Digital, Public Relations, and Product Support Responsibilities Partner cross-functionally to understand business needs (including business results and learner performance results) and define strategy, goals, and scope of education initiatives Create and present educational approach for consideration in Go-To-Market planning Work within CE to identify gaps in content and educational offerings to support CE program development and scaling Use instructional design best practices to create interactive learning that enhances learner enjoyment, engagement, skill development, and knowledge retention and application Craft learning objectives based on learner needs and project scope; design the hierarchy, sequence, and flow of core concepts to support accomplishment of learning objectives Identify materials and assets required to support learning and design appropriate delivery methods (e. g. edutainment, discussion, gamification, demonstration) Storyboard lessons with design elements (e. g. using BOPPPS model), core content, timings, and specifications for. Visit ListedBuy for more information.
Company:
Eminence Organic Skin Care
Posted:
January 16 on ListedBuy
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More About this Listing: Learning & Development Specialist
Learning & Development Specialist is a Other Art & Media Jobs Learning Development Job at Eminence Organic Skin Care located in United States. Find other listings like Learning & Development Specialist by searching Oodle for Other Art & Media Jobs Learning Development Jobs.
Learning & Development Specialist is a Other Art & Media Jobs Learning Development Job at Eminence Organic Skin Care located in United States. Find other listings like Learning & Development Specialist by searching Oodle for Other Art & Media Jobs Learning Development Jobs.