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Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in
Location:
Halifax
Description:
Req ID: 263014 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in Halifax to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements. Additionally, overtime may be required depending on business requirements. NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. Job Responsibilities Include: This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, Mc Kesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors,. Visit ListedBuy for more information.
Company:
NTT Data Services
Posted:
December 8 2023 on ListedBuy
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More About this Listing: Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in
Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in is a Customer Service Call Center Representative, Help Desk Job at NTT Data Services located in United States. Find other listings like Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in by searching Oodle for Customer Service Call Center Representative, Help Desk Jobs.
Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in is a Customer Service Call Center Representative, Help Desk Job at NTT Data Services located in United States. Find other listings like Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in by searching Oodle for Customer Service Call Center Representative, Help Desk Jobs.