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Helpdesk Administrator | Help Desk in Customer Service Job | 7137424120

This listing was posted on ListedBuy.

Helpdesk Administrator

Location:
Coatham Mundeville
Description:

Job Title: Help Desk Administrator Company Name: PRS Recruitment Location: Guildford, Surrey Are you passionate about providing top: notch support in a dynamic environment? Do you have a knack for troubleshooting facility: related issues and ensuring smooth operations? If so, we have an exciting opportunity for you to join our team as a Facility Help Desk Support Responsibilities: : Act as the first point of contact for facility: related inquiries and issues, providing timely and effective support to end: users. : Respond to requests for maintenance, repairs, and other facility services, ensuring prompt resolution and a positive user experience. : Collaborate with maintenance teams and vendors to coordinate and schedule facility repairs and upgrades. : Utilize a ticketing system to log, track, and prioritize facility: related requests, ensuring accurate and up: to: date records. : Troubleshoot and resolve basic facility: related technical issues, escalating complex problems to the appropriate teams when necessary. : Maintain communication with facility managers and staff to provide updates on the status of service requests and ongoing facility projects. Qualifications: : Previous experience in a facility help desk or related support role is preferred. : Familiarity with facility management software and systems. : Strong communication skills, with the ability to interact professionally with diverse individuals, including facility staff, vendors, and management. : Basic knowledge of facility systems, including HVAC, plumbing, electrical, and general maintenance. : Excellent organizational and multitasking abilities to handle multiple facility service requests simultaneously. : Customer: oriented mindset, committed to delivering exceptional service to internal stakeholders. Education: : High school diploma or equivalent required. : Additional certifications in facility management or related fields are a plus. Benefits: : Competitive salary. Visit ListedBuy for more information.
Posted:
January 11 on ListedBuy
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More About this Listing: Helpdesk Administrator
Helpdesk Administrator is a Customer Service Help Desk Job located in United States. Find other listings like Helpdesk Administrator by searching Oodle for Customer Service Help Desk Jobs.