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Guest Services Agent
Location:
North Vancouver
Description:
Guest Services Agent Department: Operations Reports to: Operations Supervisor (Guest Services Focus) General Description: Dedicated to creating experiences our team members and guests are amazed by, the Capilano Suspension Bridge Park is always looking for people who can help bring our mission to life. We are looking for friendly and enthusiastic Park Ambassadors motivated by providing exceptional guest service. Guest Service Agents welcome guests to Capilano and promote the Capilano experience by sharing specific knowledge of the park. Process admissions, BC Annual Passes, and attend to guests’ needs and enquiries. Ensure all guests are made aware of marketing promotions and interactive media within our venues, making every effort to exceed expectations. Other Duties and Responsibilities: Work in several areas of the department including the Front Gate, Guest Service, Bridge House Guest Services and Groups and Information. Handle all guest inquires and concerns, Be the first friendly face guests see when entering the park. Sell tickets, process BC Annual Passes and online E-Store tickets and provide concierge services. Smile and greet every Guest, Assist with line control to increase queue speed and to direct guests to the appropriate available ticket window, Welcome guests to Capilano by approaching them and providing your specific park knowledge and personal enthusiasm, Ensure that guests have a clear understanding of the Capilano Suspension Bridge Park experience and what we have to offer (providing available materials), Qualifications: Must be able to work a variety of shifts including evenings, weekends and holidays Minimum 1 year of Guest Services experience Positive, friendly, outgoing, and energetic personality Excellent interpersonal skills Previous experience in public speaking is an asset Level 1 or 2 occupational first aid is an asset Second language is an asset Team Members are required to be on their feet for extended periods of time Team. Visit ListedBuy for more information.
Company:
Capilano Group
Posted:
May 23 on ListedBuy
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More About this Listing: Guest Services Agent
Guest Services Agent is a Other Art & Media Jobs Guest Service Agent Job at Capilano Group located in United States. Find other listings like Guest Services Agent by searching Oodle for Other Art & Media Jobs Guest Service Agent Jobs.
Guest Services Agent is a Other Art & Media Jobs Guest Service Agent Job at Capilano Group located in United States. Find other listings like Guest Services Agent by searching Oodle for Other Art & Media Jobs Guest Service Agent Jobs.