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Dispatch Operator 2
Location:
Shubenacadie
Description:
Competition # : 41323 Department: Service Nova Scotia Location: SHUBENACADIE Type of Employment: Term Union Status: NSGEU - NSPG Closing Date: 28-Dec-23 ( Applications are accepted until 11:59 PM Atlantic Time) About Us At Service Nova Scotia we impact every citizen, business, and municipality in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public through a culture of excellence. Service Nova Scotia’s vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business. The Shubenacadie Radio Communications Centre is a restricted facility providing mission critical public safety and public work. The dispatch centre provides Call Notification, Critical Activity Monitoring, Emergency Notifications, Answering Service, Secure Alarming, and remote infrastructure management of telecommunications towers to support many first response services such as EMO, Volunteer Fire Services, Conservation Enforcement, Vehicle Transportation Inspectors, and others. Primary Accountabilities The Team Lead plays a critical role in the SRCC dispatch environment, liaising between dispatch operators and management on an ongoing basis. The Team lead will be a subject matter expert in all aspects of dispatch operations and equipment, and will be responsible to contribute to many aspects of ensuring an effective delivery of dispatch services, including: On site supervision of dispatch operators to ensure effective service delivery, and adherence to policies and procedures Overseeing implementation of new initiatives and procedures Act as the first point of escalation for any staff issues/concerns, and handling call escalations from clients for complex issues or client dissatisfaction Providing ongoing feedback, coaching, and quality assurance of the work of dispatch. Visit ListedBuy for more information.
Company:
The Government Of Nova Scotia
Posted:
December 16 2023 on ListedBuy
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More About this Listing: Dispatch Operator 2
Dispatch Operator 2 is a Construction Operator Job at The Government of Nova Scotia located in United States. Find other listings like Dispatch Operator 2 by searching Oodle for Construction Operator Jobs.
Dispatch Operator 2 is a Construction Operator Job at The Government of Nova Scotia located in United States. Find other listings like Dispatch Operator 2 by searching Oodle for Construction Operator Jobs.