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Delivery Manager
Location:
Montreal
Description:
We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story! Role Summary: The Delivery Manager is accountable to develop, lead, and project manage the service delivery POD model strategy that is required to fulfill the technical solution that has been designed for Rogers customers. Focus on leading a seamless transition of the technical solution from the Sales organization into the Customer Implementation team. Identify and resolve issues that may impede the progress of the delivery process and engage personally with the customer to establish expectations and provide formal updates on progress. Responsibilities: Onboarding new large customer deployments and managing customer expectations from start to finish. Focus on improving service delivery and customer experience by assuming overall accountability of the end to end implementation of the customer’s service solution Ability to gather order information to perform order entry into the Rogers systems and project managing the components of an order from order receipt to billing Take responsibility for the customer experience by ensuring appropriate engagement takes place throughout the process, acting as a central point of contact for the customer – as well as for Sales Leads the daily stand up calls with the Customer implementation teams to drive collaboration activities. Visit ListedBuy for more information.
Company:
Rogers Communications
Posted:
January 27 on ListedBuy
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More About this Listing: Delivery Manager
Delivery Manager is a Other Art & Media Jobs Delivery Manager Job at Rogers Communications located in United States. Find other listings like Delivery Manager by searching Oodle for Other Art & Media Jobs Delivery Manager Jobs.
Delivery Manager is a Other Art & Media Jobs Delivery Manager Job at Rogers Communications located in United States. Find other listings like Delivery Manager by searching Oodle for Other Art & Media Jobs Delivery Manager Jobs.