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Customer Service Representative
Respond to basic routine customer inquiries via e-mail, using scripted responses and phones. Responsibilities: *Communicate clearly and concisely, both orally and in writing, with parents, students, and institutions regarding registration and scoring processing. *Handle applicant interaction via telephone or email contact for a variety of service transactions or inquiries in a polite and professional manner. *Handle transaction or processing work including refunds, key entry, written communicationand basic resolutions.
February 20 on Bullhorn Reach