Collection Specialist - Bedford, NH
DESCRIPTION Delta is growing! Throughout the recession, Delta Management Associates has continued to grow! We are looking to fill multiple Collection Specialist positions in our Bedford, NH office and typically promote from within allowing our employees room for growth and development within the company. This is a commission eligible position with a base pay range of $10-$12/hour based on experience. In addition to our generous commissions program with no cap, we also have monthly contests! Applicants must be able to commit to the shift schedule and pass a experience investigation, drug test and credit screening. Schedule is as follows:Monday-Friday: three days 8am-5pm & two days 12pm-9pm2 Saturdays a month (8am-12pm Friday, 8am-12pm Saturday) Benefits include: Health and dental insurance, short-term disability, 401k, monthly bonus plan, and extensive two week training program DUTIES The basic functions of the Collections Specialist are to; learn and strictly adhere to the Fair Debt Collection Practices Act (FDCPA) and maintain compliance with regulations throughout employment; learn and be continually familiar with the programs offered to borrowers of student loans; process accounts assigned to them accurately and with special care given by Delta Management; attempt to locate borrowers info through skiptracing techniques; maintain the highest level of accuracy and detail when documenting accounts and communicating with borrowers; collect balances and, if borrower is unable to make payment in full, obtain detailed details on the borrower and find a program suitable for both the borrower and Delta Management' maintain and meet projected monthly goals as set by Delta Management' accurately complete all forms and documentation as necessary; thoroughly document true and accurate records of all collection activity and skiptrace activity in Beyond database. REQUIREMENTS * 1-5yrs previous collection of customer service experience*No criminal record and expertise to submit to drug, experience, credit and personality screenings.*Candidate in good standing with Federal Student Loans*High-school diploma or equivalent Expertise to commit to shift hours:Monday-Friday3 days: 8am-5pm2 days: 12pm-9pm2 Saturdays a month (1/2 day Friday, 1/2 day Saturday) ***Please complete the application in full & DO NOT just attach your resume ***-Thank you!
1 To 2 Years
February 14 on iApplicants