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Client Services Manager - Security Services
Location:
Burnaby
Description:
At Securiguard, we make people feel safe. Beyond cutting-edge security and safety services, we provide leading-edge customer service, all while caring for our people, our community, and our environment. We are rapidly evolving our business, and we are looking for a seasoned and motivated Client Services Manager to oversee the day-to-day operations of our Pacific Region. This role is an exciting opportunity to lead a highly skilled, professional Security team. What you would do: Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource. Manage a book of business for strategic accounts, delivering first class service delivery and contract compliance. The ability to spend significant time on site is expected. Recommend/implement security solutions, coverage, and risk-reducing strategies. Ensure all contract and legislative requirements are being met. New Business start-ups and transition plan implementation Incident Response and Incident Command KPI Implementation and Reporting Negotiate increases and renewals with existing client base. Ensure all shifts are covered by a trained, qualified security professional. What you bring: Demonstrated success in building and leading teams. 3+ years of security operations experience 3+ years of client relations experience Proven track record of excellence in client relationship management, problem solving and business development. Experience in an operational setting involving the management and supervision of many staff members. Strong communicators with assertive interpersonal skills and team player are critical to success. Sound judgment and decision-making skills, with a 'hands on', problem solving approach, able to remain calm under pressure and take control of incidents. Experience of writing policy, standing order procedures, drafting reports, preparing business cases,. Visit ListedBuy for more information.
Company:
Securiguard
Posted:
May 7 on ListedBuy
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More About this Listing: Client Services Manager - Security Services
Client Services Manager - Security Services is a Executive Manager Job at Securiguard located in United States. Find other listings like Client Services Manager - Security Services by searching Oodle for Executive Manager Jobs.
Client Services Manager - Security Services is a Executive Manager Job at Securiguard located in United States. Find other listings like Client Services Manager - Security Services by searching Oodle for Executive Manager Jobs.