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Clerk: Specialty I, II, or Sr
Location:
Coatham Mundeville
Description:
Posting End Date: 03/07/2023 Work Place Flexibility: Onsite Legal Entity: Entergy New Orleans, LLC This position can be filled as a Clerk Specialty I, II, or Sr based on the candidate's qualifications. JOB SUMMARY/PURPOSEProvide face to face customer service in the Entergy New Orleans Customer Care Centers. JOB DUTIES/RESPONSIBILITIES : Strong cash handling skills, which includes close out and balance of cash drawer on a daily basis. Must be knowledgeble of CCS and serve as backup to Customer Contact Reps when needed. Must process customers payment accurately in order to ensure proper credits and debits to accounts and preventing customer complaints due to errors. Must be willing to assume a storm restoration role and travel if necessary. Must assist with daily operations of the Customer Care Center and be totally flexible. Must use/know CCS system to give balance, reconnect amount and account number information. Must know/learn total operations of Customer Care Center and be extremely flexible. Provides project assistance as directed by the department leadership. Records Management Custodian responsibilities including file maintenance, reporting and compliance to internal and regulatory required records retention policies including support of SOX testing. Interface with other departments and employees to satisfy customers needs and complaints while maintaining departments productivity goals. MINIMUM REQUIREMENTSMinimum experience required of the position Clerk: Specialty I :0:2 years of experience Clerk: Specialty II : 2:4 years of experience Clerk: Specialty Sr : 5:7 years of experience Preferred:2 years of cash handling experience Minimum knowledge, skills and abilities required of the position Knowledge of Microsoft Office Applications, Entergy Corporate applications (DSS, DIS, , Indus, Earl, Pearl, VEA, ECOS, Service Suite, AM/FM DFM and Time and Labor. Must be familiar with CCS. Familiar will all company policies and procedures... Visit ListedBuy for more information.
Posted:
January 25 on ListedBuy
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Clerk: Specialty I, II, or Sr is a Other Art & Media Jobs Clerk Job located in United States. Find other listings like Clerk: Specialty I, II, or Sr by searching Oodle for Other Art & Media Jobs Clerk Jobs.