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Billing Administrator
Location:
Coatham Mundeville
Description:
billings, customer service, partners, collections Are you an experienced Billing Administrator looking for a new challenge We are delighted to be working with our client based on the outskirts of Portsmouth. With over 20 years in the technology sector, our client prides itself on being one of the largest in its field and due to continued growth they are now on the lookout for an additional Billing Administrator to join their team. Team Objective The Billing team are responsible for helping partners to understand their billing by managing any partner queries and ensuring that any required corrective action is taken to ensure the smooth running of the billing and collections process. Your Billing Administrator Role: The primary purpose of the role is to be the main point of contact for partner billing enquiries, managing these through to resolution, taking corrective actions where necessary and agreeing acceptable outcomes with customers. Success will be demonstrated through the achievement of KPI's, accurate billing of services, prompt resolution of customer enquiries and positive customer feedback achieved through our Partner Satisfaction program. This is a full-time position based from our Fareham office in the UK. Other responsibilities include: Effectively manage customer billing queries in a timely, professional manner, ensuring all relevant processes are adhered to and KPI's are met. Identify any errors or omissions from customer billing and rectify issues by taking appropriate actions to maintain customer satisfaction and minimise complaints. Carry out billing reconciliations after any change event migration, service upgrade/downgrade to ensure both the billing is correct and that partners are satisfied with the billing and understand any changes Responsible for reconciling payment receipts to the company bank account and investigating and correcting any disparities Deliver relevant and professional communications to customers in a timely,. Visit ListedBuy for more information.
Company:
Career Kinetics
Posted:
December 13 2023 on ListedBuy
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More About this Listing: Billing Administrator
Billing Administrator is a Clerical Administrator Job at Career Kinetics located in United States. Find other listings like Billing Administrator by searching Oodle for Clerical Administrator Jobs.
Billing Administrator is a Clerical Administrator Job at Career Kinetics located in United States. Find other listings like Billing Administrator by searching Oodle for Clerical Administrator Jobs.