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1st Line Support Engineer
Location:
Towcester
Description:
1st Line Support Engineer Towcester to £25K + Incentive Programme (£27.5K OTE) IRC is very pleased to be working with an innovative Microsoft partner who is going from strength to strength with recent client acquisitions. Due to continued growth we are looking for an ambitious 1st Line support engineer. Please note this is a great career opportunity to move up the ranks and join a firm who has built up an outstanding reputation in the market, where there are significant opportunities for progression and development via a Learn2Earn scheme that will see the successful candidate sponsored for a range of certifications, incentivised by bonus and incremental salary increases. Ideally, you will have some experience however the ideal candidate for this position will be looking to take their first serious steps in IT support engineering. This role would suit someone who is passionate about technology, who has decided to focus on a career in IT where there will be scope for career progression and development. Main Duties: Inbound service request diagnosis and resolution: IT desktop issues affecting users, workstations, applications and file storage Connectivity line faults and basic trouble-shooting Telephony soft PBX administration and basic trouble-shooting Mobile new SIM connections, basic trouble-shooting, usage alert management Escalate more complex issues to senior / specialist engineers Set up new PCs & laptops for existing and new clients Fix hardware faults and install upgrades to client hardware Monitor RMM dashboard status / alerts applying corrective action as required Enter all work in Halo PSA Qualifications: A good communicating team-player with a friendly, can-do attitude Technology interest with logical thinking and problem-solving skills Passionate about develping a career in IT & Telecoms support engineering For more information and a fuil job description, please get in touch or send an up to date CV. Please note: The information contained. Visit ListedBuy for more information.
Company:
Independent Resourcing Consultancy
Posted:
January 12 on ListedBuy
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More About this Listing: 1st Line Support Engineer
1st Line Support Engineer is a Technology st Line Support Engineer Job at Independent Resourcing Consultancy located in United States. Find other listings like 1st Line Support Engineer by searching Oodle for Technology st Line Support Engineer Jobs.
1st Line Support Engineer is a Technology st Line Support Engineer Job at Independent Resourcing Consultancy located in United States. Find other listings like 1st Line Support Engineer by searching Oodle for Technology st Line Support Engineer Jobs.